Grand Rapids
120 W Main St
Middleville
MI 49333
United States

Client Testimonials

Report a concern   June 8, 2021 — Rated 10 out of 10 by K.O. Grand Rapids
What do you like about our products and services?

Josh, Carpet Tech, does a fantastic job cleaning and customer service!

Report a concern   June 2, 2021 — Rated 10 out of 10 by E.W. Grand Rapids
What do you like about our products and services?

Rug is clean! Quick dry. No hassle return if spots reappear.
Josh was very professional and polite.

Report a concern   June 1, 2021 — Rated 10 out of 10 by S.E. Grand Rapids
What do you like about our products and services?

After cleaning my carpet last week my carpet looks terrific (amazing for as old as the carpet is)! They were able to get several spots out in my living room area that the previous carpet cleaner was unable to do. I especially love that they use no chemicals and I was excited to see how much dirt, hair, dust, etc that they were able to pull up and get rid of!! They are very friendly, right on time, with a call ahead to alert me they were coming and when they would arrive, and Josh took the time to answer some questions I had and was very informative. I have found my new favorite carpet cleaners!!!!

Report a concern   May 28, 2021 — Rated 10 out of 10 by L.C. Grand Rapids
What do you like about our products and services?

Josh did a good job for us. Stain didn't come out the first time so he returned and re cleaned it.It is an improvement.

Report a concern   May 21, 2021 — Rated 10 out of 10 by T.G. Grand Rapids
What do you like about our products and services?

The service was outstanding! Their water method and procedure on carpet cleaning is not only interesting, it gets your carpet super clean and dirt doesn't track as quickly as traditional ways with chemicals. Absolutely love it!

Report a concern   May 20, 2021 — Rated 10 out of 10 by C.W. Grand Rapids
What do you like about our products and services?

I am a repeat customer because I am very pleased with the results. Amazing is the word that best describes your work. My ultra light carpet once again looks fantastic! Your staff is also very conscientious of their work and professional. Great value!

Report a concern   May 20, 2021 — Rated 10 out of 10 by L.M. Grand Rapids
What do you like about our products and services?

Service and products are great! Love the outcome!!

Report a concern   May 18, 2021 — Rated 10 out of 10 by S.C. Grand Rapids
What do you like about our products and services?

The people are wonderful. From the first phone call I made to the return of my rug.
The prices were competitive to what I paid a previous company. ZeroRez’ customer attention was clear and informative. The timing was as promised for pick up and return.
Oh! The rug looks and feels terrific.
I would highly recommend them.

Report a concern   May 16, 2021 — Rated 10 out of 10 by S.M. Grand Rapids
What do you like about our products and services?

Great results! On time, courteous service, and great value!

Report a concern   May 15, 2021 — Rated 10 out of 10 by R.J. Grand Rapids
What do you like about our products and services?

Josh was very professional, though, and friendly.. he did an excellent job

Report a concern   May 14, 2021 — Rated 9 out of 10 by R.O.C. Grand Rapids
What do you like about our products and services?

We rented a carpet cleaner from Lowe's, but our carpet ended up smelling worse than before, so we decided to get them done professionally. Very happy we went with Zerorez! They were friendly, efficient, and knowledgeable. The carpets look great, and they were able to get out several tough pet stains. Best of all - there is no smell. It's just *fresh*. Thanks for the great service!

Report a concern   May 14, 2021 — Rated 10 out of 10 by K.L. Grand Rapids
What do you like about our products and services?

I have used Zerorez twice now and have absolutely nothing but GLOWING reviews for this company and the process they use to clean carpets. I feel the difference when I walk on my carpets after they are dry...they are soft with no residual residue from chemicals. I have 2 dogs and feel so comfortable with them walking, laying, and playing on the carpets afterward. They are easy to schedule with and the staff is extremely friendly! Thank you for a great job on our home!

Report a concern   May 13, 2021 — Rated 9 out of 10 by M.B. Grand Rapids
What do you like about our products and services?

Your technicians are courteous and, for the most part, within the 2 hour time window given at the time of appointment scheduling. Process is quick and well done. Things are left in the shape they were when technician arrived.

Report a concern   May 9, 2021 — Rated 10 out of 10 by T.P. Grand Rapids
What do you like about our products and services?

The technician was very thorough and went above and beyond. We couldn’t be more pleased with the results and knowing that the clean carpets will last longer due to the zero residue left behind and attracting new dirt is a definite plus.

Report a concern   May 7, 2021 — Rated 10 out of 10 by A.D.P. Grand Rapids
What do you like about our products and services?

They do a good job.

Report a concern   May 6, 2021 — Rated 10 out of 10 by P.B. Grand Rapids
What do you like about our products and services?

Punctuality, politeness, competence of workers; excellent results with my carpets. Reasonable price.

Report a concern   May 6, 2021 — Rated 10 out of 10 by M.E. Grand Rapids
What do you like about our products and services?

The thoroughness of the cleaning and the time spent doing the job.

No residue or smell, just clean carpets!

Report a concern   May 4, 2021 — Rated 10 out of 10 by J.W. Grand Rapids
What do you like about our products and services?

People are friendly and experienced when it comes to cleaning my home!

Report a concern   May 3, 2021 — Rated 10 out of 10 by L.S. Grand Rapids
What do you like about our products and services?

carpet looks great and staff was very friendly

Report a concern   April 30, 2021 — Rated 10 out of 10 by J.M. Grand Rapids
What do you like about our products and services?

My 2 1/2yr old granddaughter accidentally spilled almost awhole bottle of Robin egg blue nail polish on my living room carpet, they came a few days later & were able to remove almost all of it!! Very happy with the service & people were also very nice & professional! I have had them out a few times now & will definately have them clean my carpets & furniture in the future

Report a concern   April 30, 2021 — Rated 10 out of 10 by J.W. Grand Rapids
What do you like about our products and services?

Good, quick and reasonable.

Report a concern   April 29, 2021 — Rated 10 out of 10 by J.B. Grand Rapids
What do you like about our products and services?

This is the second time I have used Zerorez and just love the service. My go to cleaner.

Report a concern   April 28, 2021 — Rated 10 out of 10 by C.S. Grand Rapids
What do you like about our products and services?

Josh the tech was friendly, neat and speedy. The carpet looked terrific when he finished even though it had been many years since the last cleaning.

Report a concern   April 23, 2021 — Rated 10 out of 10 by V.G. Grand Rapids
What do you like about our products and services?

Did a great job on my microfiber recliners. Tech was very friendly and took his time and great deal of care with my chairs. I was very happy!

Report a concern   April 20, 2021 — Rated 10 out of 10 by F.G. Grand Rapids
What do you like about our products and services?

My house was treated carefully, carpets look new, and they dried quickly. Best cleaning ever.

Report a concern   April 16, 2021 — Rated 10 out of 10 by G.L. Grand Rapids
What do you like about our products and services?

The service was great very friendly , the service tech explained how they cleaned my rugs . The where on time delivering my rugs to me .

Report a concern   April 16, 2021 — Rated 10 out of 10 by N.M. Grand Rapids
What do you like about our products and services?

My white/beige rug came back exceptionally clean and fresh. We’re very happy with the quality of the cleaning and the service provided. This was our first time using ZeroRez, and we’ll definitely use them agin.

Report a concern   April 16, 2021 — Rated 10 out of 10 by P.V. Grand Rapids
What do you like about our products and services?

They did a great job!

Report a concern   April 15, 2021 — Rated 10 out of 10 by M.A. Grand Rapids
What do you like about our products and services?

Great job. Thank you.

Report a concern   April 15, 2021 — Rated 10 out of 10 by J.L. Grand Rapids
What do you like about our products and services?

Excellent!


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