Grand Rapids
120 W Main St
Middleville
MI 49333
United States

Client Testimonials

Report a concern   June 18, 2022 — Rated 9 out of 10 by M.S. Grand Rapids
What do you like about our products and services?

Josh was a very personable young man and most accommodating, doing more than what I had originally requested - in spite of extreme heat and no air conditioning. The carpets look great!

Response from Grand Rapids:

Thank you for taking the time to leave us a review. We love hearing how much out technicians are appreciated and that you enjoyed your experience. We look forward to cleaning for you again in the future.

Report a concern   June 15, 2022 — Rated 10 out of 10 by T.R. Grand Rapids
What do you like about our products and services?

You did everything you said you would do. I was very happy with the outcome of the carpet.

Response from Grand Rapids:

Thank you, Tim, we really appreciate you taking the time to leave us a 10/10 and we look forward to cleaning for you again in the future.

Report a concern   June 8, 2022 — Rated 10 out of 10 by M.J. Grand Rapids
What do you like about our products and services?

Very friendly staff! Carpets looked great!

Response from Grand Rapids:

Thank you, for stopping by and leaving us a 10/10 Melissa! We really appreciate it and look forward to cleaning for you again in the future.

Report a concern   June 4, 2022 — Rated 10 out of 10 by J.B. Grand Rapids
What do you like about our products and services?

Your products did a great job cleaning our carpets and upholstery. Your service technicians were friendly and professional.

Response from Grand Rapids:

Thank you, James for leaving such kind words about our service and our technicians. We appreciate you taking the time to tell us about your experience, and we look forward to cleaning for you again in the future.

Report a concern   June 2, 2022 — Rated 10 out of 10 by D.B.C. Grand Rapids
What do you like about our products and services?

Wonderful job cleaning our carpet. We are very happy customers.

Response from Grand Rapids:

Thank you, Dave and Bonnie for such a nice review! we really appreciate you taking the time to let us know about your experience and look forward to cleaning for you again in the future.

Report a concern   June 2, 2022 — Rated 10 out of 10 by J.M. Grand Rapids
What do you like about our products and services?

I like the fact that it is natural products. My cat is important to me, knowing that I am not exposing her to harsh chemicals in the carpent cleaning process means a lot to me.

Response from Grand Rapids:

Thank you, Justine for taking the time to let us know what you enjoyed about your experience with our service. We are glad that you and your pet feel safe with us, and we look forward to cleaning for you again in the future!

Report a concern   June 2, 2022 — Rated 10 out of 10 by S.A. Grand Rapids
What do you like about our products and services?

Friendly face and hard worker :)

Response from Grand Rapids:

Thank you, Sara for the kind words and 10/10! We really appreciate you and the feedback and look forward to cleaning for you again in the future.

Report a concern   May 31, 2022 — Rated 10 out of 10 by S.M. Grand Rapids
What do you like about our products and services?

Everything just looks and smells super clean! They got all of the stains out and the team is very courteous!

Response from Grand Rapids:

Susan, thank you so much for taking the time to leave such kind comments. We truly appreciate the lovely feedback, and we look forward to cleaning for you again in the future.

Report a concern   May 29, 2022 — Rated 10 out of 10 by H.V. Grand Rapids
What do you like about our products and services?

Our carpets smell and look great! Great communication about arrival time. Efficient and thorough every time you’ve been out. I love that there is no upselling or pressure to add on services like some others. I also don’t feel like I’ve been taken advantage of in some way like I have in the past with the “bigger” guys.

Response from Grand Rapids:

Thank you, Holly for taking the time to tell us about your experience with our service! It's a true joy to know that you enjoyed your experience with our wonderful technicians, and we look forward to cleaning for you again in the future.

Report a concern   May 26, 2022 — Rated 10 out of 10 by N.F. Grand Rapids
What do you like about our products and services?

The girls who came out (Cara and Angela (?..I think) did a great job and were very friendly. I was also happy to connect w someone in the office when I called and she was also very helpful.

Response from Grand Rapids:

Nancy, thank you so much for the kind words. We appreciate you taking the time to let us know about your experience with our process from start to finish! We look forward to cleaning for you again in the future!

Report a concern   May 20, 2022 — Rated 10 out of 10 by M.A.S.J. Grand Rapids
What do you like about our products and services?

Our carpets and furniture look great - carpets look almost like new! The technicians were on time, efficient, professional, friendly and knowledgeable. And everything was dry within 24 hours. We will continued to use Zerorez and recommend to others.

Response from Grand Rapids:

Thank you, Mike and Sharron for taking the time to tell us about your experience. We are glad you enjoyed your clean and appropriate the kind words for our technicians as well. Thank you for your commitment to us and we look forward to cleaning for you again in the future.

Report a concern   May 19, 2022 — Rated 10 out of 10 by D.U. Grand Rapids
What do you like about our products and services?

Arrived on time and got right to work. Our carpet looks great the stains are gone. Good service and would definitely recommend.

Response from Grand Rapids:

Thank you, Dean for the kind words. We are always happy to hear such positive feedback, and we look forward to cleaning for you again in the future.

Report a concern   May 18, 2022 — Rated 10 out of 10 by L.O. Grand Rapids
What do you like about our products and services?

Arrived on time, worked quickly, friendly and courteous service.

Response from Grand Rapids:

Thank you for taking the time to leave such kind words Ludwig! We are glad you had a positive experience and look forward to cleaning for you again in the future.

Report a concern   May 18, 2022 — Rated 10 out of 10 by J.S. Grand Rapids
What do you like about our products and services?

Very friendly service and got the smell put of my carpet. Almost all the stains are gone too!

Response from Grand Rapids:

Jamie, we are so glad we were able come out and complete this job for you. Thank you so much for the 10/10 and such kind works! We really look forward to cleaning for you again in the future.

Report a concern   May 13, 2022 — Rated 10 out of 10 by R.D. Grand Rapids
What do you like about our products and services?

We had an outstanding experience with Zerorez. Josh was very professional and did a great job cleaning our basement carpet and worked hard on a spot on our area rug. Thank you and we will definitely recommend your company to our family and friends. Thanks again, Ruthalyce and Kingman Last name removed.

Response from Grand Rapids:

Thank you, Ruthalace for recognizing our amazing team and taking the time to leave such amazing feedback! We appreciate all the kind words and look forward to cleaning for you again in the future.

Report a concern   May 11, 2022 — Rated 10 out of 10 by J.D. Grand Rapids
What do you like about our products and services?

Our cleaner (shoot! I forgot her name already...Kara? Katy? Grrr....I'm really bad with names) was amazing! She was very customer service oriented, and our carpet was lickety clean! Zerorez is my carpet cleaning solution from here on out!

Response from Grand Rapids:

Jeannie, we want to thank you for taking the time to let us know about your experience with our service and our team. It's always nice to see our technicians be recognized for their amazing work! We appreciate all the kind words and look forward to cleaning for you again in the future.

Report a concern   May 11, 2022 — Rated 10 out of 10 by S.K. Grand Rapids
What do you like about our products and services?

Great service, couch and loveseat look like new and we plan to use you guys for carpet cleaning next.

Response from Grand Rapids:

Thank you, Sean for taking the time to tell us about your service. We are happy that you got such great results and look forward to cleaning for you again in the future.

Report a concern   May 10, 2022 — Rated 10 out of 10 by K.F. Grand Rapids
What do you like about our products and services?

The women who came to clean our carpets were very personable and professional. They went above and beyond to provide good service.

Response from Grand Rapids:

Thank you, Kristen! It's always great to hear how much technicians are are being appreciated! We are glad you were able to share your experience with us and we look forward to cleaning for you again in the future.

Report a concern   May 3, 2022 — Rated 10 out of 10 by J.W. Grand Rapids
What do you like about our products and services?

Always fast and quality service provided everytime they clean my house.

Response from Grand Rapids:

Thank you, John for taking the time to leave us such kind words. We are glad you enjoyed your experience and look forward to cleaning for you again in the future.

Report a concern   May 2, 2022 — Rated 10 out of 10 by C.D. Grand Rapids
What do you like about our products and services?

Prompt service, knew what they were doing

Response from Grand Rapids:

Thank you for the kind words, Christina! We really appreciate you taking the time to leave us a review and look forward to cleaning for you again in the future.

Report a concern   April 27, 2022 — Rated 10 out of 10 by R.E. Grand Rapids
What do you like about our products and services?

Ontime. Excellent customer service.

Response from Grand Rapids:

Thank you for the kind works Robert. We appreciate you taking the time to leave us some kind words about your experience, and look forward to cleaning for you again.

Report a concern   April 23, 2022 — Rated 10 out of 10 by D.C. Grand Rapids
What do you like about our products and services?

Environmentally friendly.

Response from Grand Rapids:

Thank you, Doug for taking the time to leave us a review. We appreciate the feedback and look forward to cleaning for you again in the future.

Report a concern   April 21, 2022 — Rated 10 out of 10 by C.W. Grand Rapids
What do you like about our products and services?

The non-chemical cleaning. My sister's old carpet that you did 2 months ago came out great. I have not seen it that clean in years-even though it was cleaned a couple of times from the usual rug cleaners.

Response from Grand Rapids:

Candy, thank you for taking the time to leave such a lovely review! We really appreciate it and look forward to cleaning for you again in the future.

Report a concern   April 10, 2022 — Rated 10 out of 10 by P.K. Grand Rapids
What do you like about our products and services?

The zero rez team did a quick but thorough job cleaning our very dirty carpets. They look and smell like new! Also it was very reasonably priced.

Response from Grand Rapids:

Thank you, Paige for the kind words. We are so glad you enjoyed your experience and that you took the time to let us know how much. We really appreciate all the feedback and look forward to cleaning for you again in the future.

Report a concern   April 9, 2022 — Rated 10 out of 10 by W.G. Grand Rapids
What do you like about our products and services?

Representatives were very friendly and detail oriented. They arrived promptly, worked efficiently, and did high quality work.

Response from Grand Rapids:

Thank you for the kind words, Wendy. We really appreciate you taking the time to share your experience with us, and we look forward to cleaning for you again in the future.

Report a concern   April 7, 2022 — Rated 10 out of 10 by C.M. Grand Rapids
What do you like about our products and services?

Amazing cleaning and staff

Response from Grand Rapids:

Thank you, Ann and Don for recognizing our amazing staff and for taking the time to leave us a review. We appreciate it and look forward to cleaning for you again in the future.

Report a concern   April 4, 2022 — Rated 10 out of 10 by M.J.J. Grand Rapids
What do you like about our products and services?

The carpet looks great. It was totally dry the next morning. The girls were extremely knowledgeable and real friendly. Highly recommended.

Response from Grand Rapids:

Mary Jo, thank you so much for taking the time to leave us such a wonderful review. We appreciate you and look forward to cleaning for you again in the future.

Report a concern   March 30, 2022 — Rated 10 out of 10 by K.F. Grand Rapids
What do you like about our products and services?

Removed most stains, nice clean citrus odor when finished, very pleasant employee, carpets dried quickly

Response from Grand Rapids:

Thank you, Kathy for the such a great review. We really appreciate you taking the time to let us know how your service went and we look forward to cleaning for you in the future!

Report a concern   March 28, 2022 — Rated 10 out of 10 by A.E. Grand Rapids
What do you like about our products and services?

I love how fast and effient you guys are

Response from Grand Rapids:

Thank you, Andres for the kind words! We appreciate such good feedback and look forward to cleaning for you again in the future!

Report a concern   March 20, 2022 — Rated 10 out of 10 by P.M. Grand Rapids
What do you like about our products and services?

Service was amazing. Hannah was so helpful with getting everything I needed for my appointment. The carpet to our house looks almost new again! We moved into the house and did not even realize how great the carpet looked until we had it cleaned. We will be doing our grout and air ducts in the future and will always use Zerorez now!

Response from Grand Rapids:

Thank you, Peyton for taking the time to leave a review about your service with us. We appreciate all the kind words and are glad you had such a great experience with our technician and our office staff, we also look forward to cleaning for you in the future.


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