Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8626 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent ❤️ From the reception to the nurses, very good, friendly, and respectful treatment.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very well organized, from the front desk to the nurses.

Report a concern   June 6, 2025 — Rated 7 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Your people who are to set up the procedures are two months behind. The people who are suppose to call you from the hospital to set up your chart after I repeatedly called for someone in your hospital to call only to be told repeatly that they are busy. Once I got into my procedure they are top notch. But it took from March to May to get the procedure set up. The receptionist where I first came in the hospital was very very good. The nurses in the procedure were wonderful.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Front Desk was very Helpful. Facility was awesome and very clean

Report a concern   June 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very professional, quick service. The explanation was amazing

Report a concern   June 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very great customer service and care in a beautiful space.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every single person we came in contact with from the front desk to our exit was so pleasant and helpful. Our pre procedure nurse, Rachael was so sweet as well as our post procedure nurse! Of course Dr Duraiswamy is The Absolute Best!! 🩷

Report a concern   June 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

pleasant environment, on time, excellent nurses

Report a concern   June 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was informative about my procedure. Kind to me and family.

Report a concern   June 6, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very polite and cordial.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

It was the best hospital that I have been it and I have been to several in Dallas- the service and atmosphere were excellent

Report a concern   June 5, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very efficient, general politeness and willingness to help the journey the most comfortable for a patient.

Report a concern   June 5, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Wait time is zero

Report a concern   June 5, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent customer service and care!

Report a concern   June 5, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I felt safe through every step of my treatment.

Report a concern   June 5, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Excellent staff and doctors!! I have already recommended two people to the practice.

Report a concern   June 5, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Wonderful facility and staff!

Report a concern   June 5, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone there is professional, courteous and prompt. Very thorough service in every regard. I was very pleased with the care I received.

Report a concern   June 5, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Dr. Dryden was very professional and the service was quick.

Report a concern   June 5, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

fine

Report a concern   June 4, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly staff, clean facility

Report a concern   June 4, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very efficient and professional

Report a concern   June 4, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

the staff is outstanding! very helpful, and dedicated to their goal of helping people.
it makes a patient feel secure and relaxed in their hands. they believe in what they do.
It makes a visit extremely stress free. I can feel the care that they care for everyone that comes to their service.

Report a concern   June 4, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so nice and seemed to really care!

Report a concern   June 4, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Organized, friendly and professional staff.

Report a concern   June 4, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything.

Report a concern   June 4, 2025 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

Dr was extremely rude unsympathetic to the reason I came in. Nurses were nice and helpful. Discharge paperwork took twice as long as the whole visit.

Report a concern   June 4, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The food is great!
Baby nurses were great

Report a concern   June 4, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Treated with care, kindness, dignity and respect throughout the entire visit. Each interaction was organic in expressing true passion in serving.

Report a concern   June 4, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff were exceptional


Privacy Policy