based on 2574 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My husband and I are SO pleased with the care that we received during our hospital stay. We delivered our first baby and had to have a C-section after many hours of laboring and then our baby had to go to the NICU to manage his blood sugars. We were so impressed with how thorough, attentive, kind, and caring all of the nurses, doctors, nurse practitioners, lactation consultants, and techs were. We were exceptionally pleased with the care we were given by our L&D nurses Sophia and Alix. We were so thankful
to have had Sophia as our nurse during active labor and our c-section. Our postpartum nurses, Devin and Katie were also exceptional and were so attentive and had amazing bedside manner. Shy, NICU nurse also had our baby for 2 days in the NICU and was so caring and had such an amazing and uplifting personality. 10/10 recommend doing to Baylor Scott and White Frisco for your delivery!
Friendly staff
Nurses are so nice. Food is good too.
The attention I received from all personnel.
Good location, nice waiting room, efficient check-in process
professional & friendly staff
Went the extra mile to make sure I was taken care of.
Very upscale location the people really humanized the situation and were able to connect with me even for the smallest trivial things. That sure was appreciated.
I've had 3 visits to baylor and everytime I've had great experiences. The staff and surgeons have been extremely good and professional. Clean facilities and modern.
I recomend Baylor Scott White.
Mainly the Nurses. No waiting. Receptionist was kind & answered my questions regarding Insurance.
Easy checking, clear instructions and a comfortable waiting area for family!
Fast, great attitude, and great staff.
The staff was very friendly, warm, personable, and thorough
Nurses
Service, care & treatment
Great doctor and great service
They were professionals who were kind to my mother
The kindness of all staff
I loved everything! Beautiful, clean, and efficient reception area, same with pre-op and post op. The entire Staff that I interacted with were wonderful. Shout out to Nurse Tanner and Nurse Shannon as both were attentive and outstanding. Post op/Recovery was so calm and efficient. Totally an excellent experience. Thank you!
Name removed
amy and chessey prop op nurses were great . all people helpful and friend . dr victoria knoll was so great
Great hospital and great people.
All the services are very good. Highly recommend
Supportive, friendly, and respectful medical staff that makes baby delivery a wonderful experience, especially for first time Mom and Dad.
Great service. Friendly people.
The staff. Absolutely incredible.
Everybody we came in contact with were professional, friendly, capable. No excessive waiting. Welcoming.
Personal and caring.
You literally don’t have anyone to answer the phone. An actual phone number would also be helpful. A person on the other end to help with billing would be great.
Na
It’s easy to get in, get tested and it’s over with quick.