based on 9450 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All of the staff were very friendly and professional. They demonstrated genuine care for me as a person and a patient.
Friendly staff. Shows concern and passionate in helping patients.
Really nice folks! They take good care of you!
Post on website that you are not really affiliated with BSW and they there is a facility charge that doesn’t get billed to insurance. Totally out of pocket: otherwise, care was excellent.
The staff was courteous, friendly and very helpful. The hospital is very clean and the lobby is so welcoming. The nurses and my helper were so nice and knowledgeable. Everyone made my procedure so much more easier than I thought it would be.
Efficient, friendly, caring, and very close to home.
The staff were very professional an knowledgeable
The staff was amazing. I was kept comfortable
I had a very good interaction with everyone I met and assisted me
Amazing staff and experience!!! Thank you!!!
Quick, informative. Everyone was super nice and extremely helpful.
Great job very professional thanks !!
Quick service
I don’t really think anyone likes going to the ER I think they did a great job at making me as comfortable as possible, while assessing my problem. very good job thank you
Everything
Very professional and caring through the whole procedure. Everyone involved.
every one was so friendly and professional ALEX, the nurse was exceptional took good care of me. BEST ER I HAVE EVER BEEN TO
The people are the best
Extremely professional, caring, thorough, compassionate, well trained, a very pleasant experience….
The staff was amazing from the ladies at the front desk to the nurses and doctors everyone was amazing. The waiting area is absolutely beautiful.
Response was quick; doctor was patient and took the time to run tests and explain everything in detail. Most importantly, medications prescribed worked very well.
Very caring team.
Friendly and efficient staff
Best delivery I could have ever had. Having my first child here was amazing! Kristin was the best labor and delivery nurse. She made me feel confident, comforted and informed. Post partum, Cecilia, Linda and Jenny were also great and fun to be around. I also loved that this hospital had a nursery. Blakelee was the sweetest and felt like she would take care of my baby while I slept! Overall amazing stay. Can’t wait to have another little one with you guys!
The professionalism of the staff and their caring for the welfare of the patients.
The check in process at the front desk the day of surgery as well as when I went for Pre-Op was very slow.
In Pre-Op the day of surgery, the nurse was not able to get my IV the first time and had to call another nurse. My husband had the same nurse previously for a procedure, and the same thing happened. In Post Op I had an ice pack laid across my ankle after hammer toe surgery. The nurse said to put ice on 30 minutes and off 30 minutes when I returned home that day. My take home written instructions said nothing about ice. I decided to check back with the doctor's office, and my surgeon did not want any ice applied because he wanted to make sure the bandage stayed dry and didn't want me to accidentally get frost bite. When I received instructions back from the surgeon's office, I had already used ice all the first day.
The surgery went well, and I was pleased with the nurses and doctors in the OR. My pre-op experience with the nurse and nurse practitioner the week before surgery went very well.
Overall service is awesome. Our heartfelt gratitude to all the doctors, nurses during our childbirth. It was a wonderful stay there.
Had the most amazing care from the moment we walked in until the time we left. Check in, nurses, anesthesiologist and Dr. were all AMAZING!
The facility is nice, with nice people. Well cordinated

Friendly loving staff