- Phone: 604-224-3536
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Customer Testimonials
Good products, great prices. And fast shipping.
Good products, knowledgeable staff
Always available, easy to get to, service is great, knowledgeable staff, fast fixes. All around great.
West Point Cycles always provide wonderful service, the staff are always knowledgeable and helpful and all the bicycles and parts we have ever bought from them have been a pleasure to ride. Keep up the good work.
Cheers from Michael Pratt
The item was in stock, and the order was completely quickly. Delivery was also quick,unfortunately, I was not home and I had to pick it up at the "hub'. A courtesy phone call was received, once the order was shipped.
Very helpful staff. Most items in stock.
Nice people, convenient location, sell Bromptons
The best
Brought a tire in for a quick flat change. The guys behind the counter did it right away and showed me how to do it myself next time!
Staff are knowledgeable and pleasant
Knowledgable and patient technicians.
Amazing help from many staff on your team! Super fast shipping and was happy to be able to source some slightly harder to find parts. Thanks for the handwritten message on the invoice, too, shows the human touch. Will visit in person from Whistler next time I'm nearby one of your shops!
Sam helped us out and he was attentive, knowledgeable and super friendly! People like Sam are why we want to keep supporting our neighbourhood bike store! Great job Sam!
Matt and staff are amazing. It's all about service. They take excellent care of you. They are extremely competent, give great advice and they are good listeners.
Amazing service and product at a great price !
Staff and services are fabulous. We are long time customers and bicycle commuters. We have bought many bikes over the years for us and our kids as they have grown. West Point is our go to store for bikes and accessories!
The service at West 10th Avenue store if fabulous!
The staff are always welcoming and very knowledgeable about the products they sell.
We love our Trek bikes!!
You could not have a better staff like the West Point Cycling on 10th Ave.
Honest and friendly service.
Amazing customer service by Tim, a total professional, very knowledgeable, curteous and helpful.
- Great selection of bikes.
- Friendly staff.
- Keiran took his time to explain the details of the bike which I really appreciate.
Quick replacement for a flat tire
Very friendly and knowledgeable staff. Took time to talk to me and look over the bike when I brought it for service. Clearly went through the options for the repairs and parts.
Amazing attention to detail. Quick, thoughtful, expert service.
Fast friendly customer service. They actually answer the phone.
speed and flexibility
The service and the politeness were both appreciated. Also, things were fully explained.
Attentive staff that cares about quality customer service. I felt well looked after!
Genuinely friendly, engaging, knowledgable, and efficient staff.
The pricing and availability good, and your supply chain P2P system was great. Complete with shipping notification, good packing slip, personalized note and all around prompt delivery. I will be shopping online here instead of Bicicletta. I live on the Sunshine Coast and it's pretty hard to get roadie stuff here.