Customer Testimonials

Quick, efficient from front line staff to the mechanics. Well done!

Quick, attentive, thorough

All my service requests have been carried out in a most efficient manner; professionalism and knowledge are not lacking here.

They took the time to look at my bike with me before servicing it to discuss what may need to be fixed and why. They were very knowledgable and very kind. In addition, they were speedy in the repairs and now my bike looks new!

Quick friendly and knowledgeable service.

I ordered an item online for pick up at your store. Communication was great and the item arrived promptly. When I walked in the staff was very welcoming and quick service. Watching other interactions in the store confirmed you educate, answer all questions and don’t rush your customers
Well done. .

Awesome, very pleased

Speedy turnaround time on online orders. Fair prices on components.

Great selection and good quality. Knowledgeable and friendly staff.

Both your products and service are excellent.

knowledgable and friendly staff that don't try to upsell. so happy that you've hired staff and worked through the backlog so that service is faster

Great service. They really know their stuff. Highly recommend.

Great info & friendly approach to address my bike light needs. Thanks

Prompt shipping, straight forward

Bought a smart trainer with a big discount which got here quicker than it was meant, awesome all round.

I only know about the saris h3 I bought, but I can tell that the price was unbeatable, especially with free shipping!

Fill the order quickly as promised

Great products and friendly staff

Thank you. Good product, fast shipping

Great service - thank you
Very thorough/comprehensive on my bike maintenance!
First name removed De Jong

super quick processing online order!

The people who work here are amazing and polite. So generous with their knowledge and willing to go the extra mile to help their costumers. I don't think I have ever met a nicer bunch of people. West 10th is lucky to have you all!

Good selection and stock; friendly service; fast and efficient; fair prices.

Your team member was very helpful

The Staff is knowledgeable, and courteous. The repairs work.

Knowledge, communicating and reliability

Extremely fast service.

Quick delivery ,great service will order again.

Thank you

You had the product that I was looking for , and offered free delivery . Awesome service
Thank you very much 😊
Ian Hadden

I have a Trek bike, so I like that West Point Cycles is a Trek dealer. I also appreciate the student discount. Staff were friendly and helpful!