- Phone: 604-224-3536
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Customer Testimonials
Nice service
Friendly, helpful staff
Thank you so much for getting my part to me so quickly. Much appreciated.
Great products, excellent variety and wonderful service! Service with a smile
A good variety of quality product.
Very helpful and friendly staff.
Professional and friendly service, understanding of your products and matching them with customer needs, top quality products and bicycles, and exemplary customer service.
Always top quality
Very friendly and efficient service!
Service was fast and top quality.
Great customer service and fixed my bike on time with good communication.
Delivered as promised. Personable staff. Organized retail location.
Very professional. Impressed with their diligence in keeping me informed and obtaining my approvals as issues were discovered. Thanks!
Best service always
Our Sales assistant was super friendly and knowledgeable and was so keen to impart his wisdom. He even emailed the specs about the bikes in which were were interested to us for further reading .
The vibe in the store was super chill and efficient at the same time as being professional - a hard combination to attain. Success !
Thank you
You take good care of your customers after the bike purchase. I had purchased 3 bikes in the last 18 months, 2 of them had brake leaks and pulsations (due to cheap components - Radius). You worked with TREK to get these replaced with proper Shimano T200, the components the bike should have had. You worked quickly and got us back on our bikes within a few days during the busy season.
I also appreciate coming in the store to get help and advise from your staff (Tom Ford, Phil, and others). I have bought helmets, bike pumps, lights, many other accessories. I feel you are well stocked with good products for different budgets.
I also appreciate the $20 coupons you sent out from time to time, it always makes me go back to the store to pick up a few more things I need.
Keep up the great work!
Cheers,
Kay
Knowledgeable staff who looked after me right away. Well done.
Genuine people who really care. They take the extra time to help you.
Always ready to help. But you need more product! Went in to buy men's summer cycling gloves and you had hardly anything. Strange.
Great location, help and products
Great service.
Friendly knowledgeable staff, Good experience with repairs from your technicians
Kevin was very helpful and replaced my handlebars and tuned up my bike. It’s so much more comfortable to ride. Thanks
Very attentive, professional, and fast
Very helpful, knowledgeable and friendly
Service and staff
Very thorough - took the time to answer all questions- and really helpful (loaded my bike into the trunk for me).
Thank you!!
Helpful staff
You are in my neighbourhood.
You handle e bikes and road bikes for all levels of the sport.
The staff is knowledgeable , friendly, easy to talk with about products and repair.
I feel my bike is in good hands with you.
You go the extra mile of service.
Prompt concise, don't overcommit or up sell services
Great service and prices :)