- Phone: 604-224-3536
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Customer Testimonials
Prompt and pleasant.
It was wonderful being able to call and actually speak with a person! My questions were answered patiently and knowledgeably. I had actually ordered an accessory that wouldn't fit the bike I had ordered, and this was caught before shipping. They suggested a replacement and even applied a discount! My bike was shipped earlier than expected and I am eagerly awaiting delivery. Thank you again for making this investment such a wonderful experience!
Friendly people excellent service and knowledge
Good selection, knowledgeable staff and good customer service
Friendly knowledgeable staff
great friendly service
I arrived at the store and my small technical problem was handled immediately.
Excellent service
Thorough and quick
Informed staff all very helpful. Despite the fact that there are many customers in the store, when it is your turn then you feel that there is total focus on the customer's needs.
Friendly, responsive and knowledgeable staff.
Their customer service is beyond the best. Greetings when you enter and leave are just the start. I have always felt every staff member knows how to listen and makes recommendations based on this good listening. In other words the customer feels heard which is not the norm.
Well done WPC W 10th Avenue!
West Point Cycles has great gear and very helpful staff...highly recommend!
Quick service time and helpful staff.
The young woman that assisted was very helpful and expedited my sale.
Sales person was very helpful.
Always friendly and knowledgeable
Great service and a super staff. Thanks again for the fantastic Bromptons. They are rolling like new for 9 years and more to come.
We came in late and you were able to fix my son's bike that same night so he could go to pedal heads the next morning! and thankfully discovered the repairs were easier than expected.
Good price, good services & fast shipping!
I'll be ready for the start of the season!
Great prices! Amazing customer service
Westpoint has everything you need! Laura knew her stuff about bike shoes and was great! I bought a pair!
I buy all my bike stuff there.
Service from Clionadh was swell
Very much
Great service and review.
I've always felt like a valued customer at West Point on W10th. I enjoy my interactions with the team, and always feel that I can trust them with my bike.
Friendly and timely service!
Good quality, nice fit and good delivery. THANKS!
It was easy to purchase a sale bike remotely. Questions were answered promptly. Thanks!
Very helpful
Lots of friendly helpful staff. No waiting.
I liked the bike assessment before the tuneup to give me an idea of the degree of work and cost required.
Texting and email was convenient to let me know my bike was ready.
Good job!