- Phone: 604-224-3536
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Customer Testimonials
Easy and convenient
the quote equaled the final bill. The work was finished when I was told it would be finished. All round good work!
Totally outstanding service from Tom this past weekend. He diagnosed the issue with the brake on my new FX+2 E-bike. Much better than the sales and service from the Second Avenue store. which was abysmal.
Staff are always knowledgeable, helpful, and give appropriate advice.thanks Chris for my new helmet after 25 years.
Amazing customer service!
Very efficient and helpful. Not overly priced for repairs. They have my support. Thanks. Cheers. First name removed
The customer service representative dealt with my flat tire issue immediately and I was able to take my bike home. It took about 20 minutes.
Thank you for effective and efficient action.
First name removed
My questions were answered accurately and quickly and my order arrived quicker than expected.
Great service! Super helpful, friendly service. Thanks!
Brompton selection, friendly service.
Guys knew what they were doing.
9 rather than 10 'cause the cleaning wasn't super detailed ... :)
Thanks!
First name removed
Service was good and honest. Prices seemed fair.
Knowledgeable and friendly staff.
Great products.
Fast and efficient service.
The West Point cycles team was courteous and polite, efficient with their work. Thank you!
Great deals on bicycle parts and accessories. Wish we had something like this in my province.
Friendly helpful staff
Knowledgeable. Friendly. Customer-serviced focus.
Kevin was more than helpful describing the issues and concerns with my bike. It is now running great! Look forward to the next service.
Good price, free delivery, fast delivery. What more could you ask for?
Friendly, knowledgable staff.
Staff were knowledgeable patient and extremely helpful. Top notch experience!
Great product choices and a super client service that easily find solutions. Impressed!
Everything. Very attentive. Thank you!
Good service, knowledgeable staff
Friendly and knowledgeable
I've always liked the neighborhood bike shop atmosphere and friendly service. That is a rare quality nowadays.
Great products, prompt delivery and good pricing. Thank you
The staff is both knowledgable and friendly. Clearly a room full of people who love bikes and cycling.
Great service for a small but persistent problem!
Excellent service, knowledgeable, responsive, consultative rather than pushy. Email response was sent the same day and great collaboration and atmosphere amongst the staff who are passionate cyclists themselves.