Customer Testimonials
Under difficult circumstances the mechanics were able to get my bike back up and running.
Purchased three Trek Bikes over a five year time line. Excellent service from Trek Victoria. This includes the sales as well as the maintenance service.
New trek bike purchase set up for my personal cycling experience was “exceptional”.
I would personally recommend Trek Victoria to any potential purchaser.
Kindest regards,
Name removed
The staff at Trek Bikes Victoria proactively followed up on my requests. I really appreciated the support as this is not the norm within the industry.
It doesn’t matter what level of cyclist you are the people at Trek always treat you like you are a pro. They take the time to thoroughly answer your questions and explain things that you may not understand.
Knowledge of products and cyclist’ needs; giving back to the community!
Great team, great products.
Good quality products with a very excellent company (Trek). Knowledge of the sales staff is very good.
I like it all!
These guys know bikes...great advice, great service.
Expert advice, quality products and a friendly attitude. That’s all I need when I go to a bike shop. That’s what I always get at Trek Bikes Victoria.
Personal attention from staff is greatly appreciated. They look after me and my cycling needs well..
Very professional and down to earth service. Awesome bikes!
Quality product, friendly staff, hip vibe to the store
Great product line and shop is full of friendly knowledgeable staff who are always happy to answer questions and help you find what you need.
Loved the great and efficient service!
Trek always delivers, they give honest feedback and you truly get what you pay for.
Trek brand apparel and friendly service
Best bike shop hands down. Great service, amazing mechanics!
Great selection of high quality products, very knowledgable staff and high standards on customer service.
Your knowledge, care, quality products and flexibility are what keep me coming back!
The staff is amazing, very knowledgeable and friendly.
Good, friendly and prompt service. I will highly recommend you.
I like the knowledgeable and friendly staff who provide quick service.
These guys are awesome. Great knowledgeable service and products for all types of riding!
Good quality products, excellent mechanics, friendly professional staff.
People
Service
Expertise
I love how responsive your staff are with questions about kit. I also attended the Zwift info session last month and learned a lot, as well as getting help to set up my trainer (which was not purchased there). Above and beyond expectations.
Great staff; excellent customer service.
Very knowledgeable & experienced staff.
Staff are friendly, knowledgeable and helpful. Great shop!!