Customer Testimonials
Great selection
Great staff
Great service
Instead of giving me a new $200 seat, Mitch found one upstairs for $80:) so honesty in service!
Good quality products and great service
Always friendly and helpful. Pretty much have most things in stock too.
A flaming 10/10!
The service is always fantastic!
Great service and turn around times for tune ups to get us back on the road!
Like the friendly and helpful staff
Friendly, knowledgeable staff.
Great staff, great service!!!! 10/10!!!
Good Communication and the job is always completed
Scott took time to adjust and fit the bike to my riding position and answered all my questions. This is our second e-bike purchase - very pleased with the bikes and the service provided!
The staff at the Trek Store are super engaging, friendly and knowledgeable. They will also sell you what you need as opposed to what you may want. This store just has a general fun and positive atmosphere and treat all customers in a respectful manner.
Personal experience. Great service. Helpful staff. Timely service. Quality product.
Knowledgeable staff & great products
friendly knowledgeable staff. the staff take time to explain about mechanics of your bike, equipment, benefits of different types of clothing, footwear and helmets!! always receive excellent service from all staff at Pro City!! I do recommend to family and friends to go to Pro City.
Staff and mechanics are top notch. Elói McGyvered a shoe toe stud insert for me from some urelated part to replace a rusted one. Small thing, but makes the shoes whole again.
Bontrager winter boots fit great but were on the cool side and leaked.
But in the whole, great shop.
Excellent shop and great team. I have never been disappointed in any dealings with this store!
Friendly, knowledgeable, humorous, timely, efficient, and no pressure staff and approach.
John Stevenson
Bill looks amazing in a Bib!
Great experience, Scott was very helpful in regards to finding a new bike for the use that I was going be using it for. Very happy with the experience and knowledge that the brought to the sale. Highly recommend going to Trek sales and service and there to help.
Friendly and knowledgeable staff. The sales staff that work at the shop are long time employees. Quick service when you bring your bike in.
Friendly crews and great deal!
knowledgeable staff; good accessories; timely and reliable service
Top notch - everyone is knowledgeable and the service is excellent.
Good selection, have everything I ever need, friendly, accommodating staff!
The staff are friendly, knowledgeable and helpful. Also if my bike needs service, that service is done promptly and efficiently. I don’t feel a need to shop anywhere else.
Beautiful bikes and great friendly service. I always feel well taken care of. :)
I purchased my bike at your location back in the fall of 2018. Since then, you have helped me with issues on several occasions. This time it was a servicing I brought my bike in for and as always, your staff is positive, and service oriented. I always feel welcomed and my issues are always resolved quickly and thoroughly.
Thank you!!
Great people, great service!