Customer Testimonials
I love my Trek Verve 2 bike.
We also like the service department and the people who work there. Very helpful and they do a good job.
Great staff, selection is as good as you can get with covid times.
Good knowledgable service.
Had part I needed
Service has always been outstanding. Honest advice.
Great service. Great products. Great inventory.
The staff are always friendly, knowledgeable and very helpful.
Helpful as always and provide expert advice to clients! Also able to support an emergency repair for a mechanical problem on my bike, by using available staff who weren’t working in the repairs area. Much appreciated!!!
good staff
Friendly and helpful staff.
Solid value
Quick turn around
Quality products and good variety despite the one year supply delay.
Professional, informative, cost efficient and quick !
Great products - Great service !
Great products people and service!
Great staff and professional support with my bike needs whether that's maintaining a bike or replacing one (I've done both!). Really appreciate their knowledge and help.
Always good advice from experienced staff.
Knowledgeable staff
Product range good - especially that they have Cervelo bikes
Tune-up is thorough
Good vibe
Personable service from expert staff!! 100 % locally owned and operated, Trek - Pro City is a big community supporter!!
Sales team, repair team, Cervelo and Trek product, community atmosphere.
Support for new riders (4 years ago for me)
The service is awesome. The team always has a fix for anything that comes up. Trek bikes are just as awesome as the team. Would definitely recommend the store to anyone. In fact, I have!!
Thanks for everything you guys do.
Everyone at Trek Store Victoria works to ensure customers are looked after well and get what they are looking for. Which is harder and harder in these Covid times.
Great help finding bike's for our family. We feel very lucky with limited inventory out there at these times Trek bike's was able to get us all out on the trails. Great quality bike's that will last. Really appreciate everything.
The Pro City team at the Trek store is exactly what they’re named, Professional! Everyone from their Owner down to their newest employee is very nice, knowledgeable, humble, and helpful! It’s been a pleasure purchasing a bike from them, and I look forward to working on bikes and taking about biking with them in the future!
I recently took my Trek bike in for a tune-up and was greeted by Allen, who looked after everything for me. Allen helped me purchase my bike and remembered me from several years ago! My bike was ready by the end of the same day and it looked like new. It was effortless riding after the tune-up! Thank you Allen for your professional service and excellent work on my bike.
The staff are all knowledgeable and take the time to help you understand the differences in the bikes and what works for you.
Friendly, very knowledgeable and great bikes
Friendly, collaborative customer service! Always welcoming, positive energy, good vibes.
Personal friendly service and people
Awesome friendly service!
Great reliable products, friendly and knowledgeable staff and the best mechanics