- Phone: 6137673076
Customer Testimonials
Everything!
Staff are extremely knowledgeable and friendly, products are top notch, and the environment is very welcoming.
Friendly and helpful staff.
Great products! Great service! Greater people!
Everyone was very friendly and my bike was fixed quickly and efficiently. The idea of a pump outside is also great!
Friendly employees, clean store, reasonable pricing
Knowledgable staff, quick service, very reasonable prices. Thanks and good luck in hard times
Thankyou for the wonderful experience... friendly staff and I love my purchase , thanks again😀👍
Very friendly staff and good servicing.
Staff were very accommodating, helpful and friendly. My issue with my wife's break lever was fixed professionally, and within an understandable time-frame. Communication was good!
Super friendly, knowledgable staff! Excellent, safe COVID protocols.
Amazing customer service. Friendly & knowledgeable. Accurate with delivery dates. Looking forward to doing business there again!
Service was great, bike is very comfortable
Always friendly, patient, willing to help with anything. My current bike is not Trek brand, but my next one will be!
Trek Kingston is the only place we will purchase our cycling equipment and bikes and the only place we encourage our friends to shop. You treat us like we are the most important customer every time. Whether in person, email or phone.
You all have nailed the importance of customer service and all that that entails.
It is such a pleasure to support you business.
We are huge ambassadors of Trek Kingston.
Each of you are superb!!
I have only really dealt with you during the pandemic. All evidence suggests that your level of awesomeness increased!! Way to go!!
The bike speaks for itself but I can't say enough about the time that Leanne spent with me making sure that every detail would fit me perfectly. Everyone in the shop took time to do whatever needed to be done to make my test ride in their lot comfortable and safe.
My first actual ride was 35km and I felt like I was flying. Thank you! : )
My wheel was repaired as promised, however quicker than I expected!
Friendly and courteous staff. Thanks for helping with my bike I didn’t even buy at their store
Super awesome! Thank you very much for y'all service.
They were so knowledgeable, friendly and patient. Would recommend them to anyone. They went above and beyond. We were very happy with them and the bike!
Staff is friendly, so helpful, and always go out of their way to give the customer a great experience. They have been so helpful to my family and we really appreciate it. Thank you!!
good service
Very helpful service. Good quality products
Top quality products and services.
Excellent customer service and quality products
Attention to personal needs and honesty with client
The product wasn’t for me, but the service was amazing. Very helpful and offered more information I needed to know without being asked. Very friendly and customer service was a 10
Impeccable service. Knowledgeable and courteous staff.
Great service!
TREK stands by its products and the service department is exceptional.
Everything. Service was excellent & friendly.
Thx you very much.
First name removed.