Customer Testimonials

Very personable and helpful

We loved that fact Kingston Trek replaced my son's bike brakes and chain since they were still warranty. I would highly recommend Trek bike and Kingston branch to anyone.

My son and I continue to be impressed with your shop. All of our encounters have been very positive, with staff going above and beyond time and time again to help us.

I can't recommend Trek Kingston enough.

The customer service is always next level; positive, Informative, and prompt. Also, very good quality with all the products I’ve purchased from your store.

The best service in town!

Appreciated the straight forward advice given and the quick turn around time.

Friendly and helpful staff.

I really respect their knowledge and friendliness

Great staff and high quality equipment

Love having you in the neighbourhood. Great staff and great products!

very friendly and knowledgeable staff. caring and willing to work with the client. they also have moved to a new location that works well for both the customer and staff. I enjoy my bike and am pleased that the folks in Kingston and there to help me out when needed,

I really enjoy riding my Trek e-bike, it allows me to ride more frequently, especially in winter. Also the service from the Kingston Trek store is very efficient and friendly.

Very responsive and friendly service. Product was shipped and arrived within a few days as described. Would certainly buy from Trek Kingston again.

Good quality product and timely service

Excellent service in Kingston, the shop assistant did a great evaluation of my needs and demands and recommended the right bike for me. Very happy with my puchase. I will definitely return for maintenance and more accesories.

James was awesome -- incredible expertise and guidance!

The bicycles are great and the components I need are all available to either increase comfort, practicality or upgrade my ride. My local Trek store is a top notch resource to keep all my rides moving in peak condition

You have a great service great products very friendly

Great bikes and service!

Service was great. The bike worked great after

Quality

Friendly and knowledgeable.

They helped solve a problem that I had and were very helpful on my shopping for a new bike.

Service is always very good here at Trek Kingston. They are quick to help you get your bike back on the road again and riding as soon as possible. I also appreciate that they will answer my many questions I have on bike mechanics, so I can keep my ride on the road between major mechanical break downs.

Beyond incredible service from Chris, Beth, and everyone I met there. Was made to feel comfortable immediately and was treated like a valued member of their community. It made the purchase of a new bike simple and easy.
Not to mention the selection of all things Trek was quite impressive.
10/10 would shop there again.

Excellent service and friendly staff

Just high end, durable bikes and accessories.

Well organized, timely and efficient service.

Very friendly and knowledgeable staff. Amazing turn around time for repairs.
Highly recommended!!

Quality I trust. Service has always been great in Kingston.