- Phone: 6137673076
Customer Testimonials
Locally owned, team very knowledgeable, all very friendly and welcoming. Adult staff who truly know the products and can guide purchase decisions (not just a bunch of teenagers on summer break). Also they have a great kids play area so while you shop the little ones are happy.
Good products backed by Trek guarantees (frames wheels etc). The bike mechanic is a wizard, prior had brought in an older road bike that another shop said needed 1200$ in new drivetrain parts to fix a shifting issue. In 20 minutes the trek mechanic fixed the derailer hanger angle and boom fixed the problem for 20$ in labor fees.
This shop is the real deal and a gem for Kingston.
U feel welcomed when entering as u would at home.
Listened attentively to needs.
Showed us the price range requested.
The controls were all explained thoroughly.
They will perform a free tune up.
And the bike is registered in case of theft.
Way to go Trek! First name removed
Trek bikes (and accessories) are excellent products (and there is a variety of them) and the team at the Kingston ON. store is absolutely outstanding (professional, helpful, friendly). I would highly recomend this bike store to anyone without any hesitation.
Friendly helpful staff.
We love our bikes, and the service is always exceptional. The Trek Kingston (Ontario, Canada) team are cheerful, efficient, friendly, knowledgeable and informative, and always show commitment to ensuring we get the most out of our bikes.
Knowledgeable staff & great products!
The quality seems to be very good. I don't mind paying for quality!
Excellent and knowledgeable service!
Great team and very knowledgeable! I loved the personalized service and attention to detail!
Thank you!
We had a great experience at the Trek Kingston store. The staff are super friendly and the service was great. My daughter is already loving and riding her new bike lots. Thanks again. :)
Great people, great service and great products. What more can you say?
Liked the immediate review and estimate of what repairs might be needed. Friendly and efficient
Friendly, knowledgeable sales staff
Quality products and great customer service!
Service performed quickly and at the price quoted.
Helpful and knowledgeable staff.
Friendly. Fast turnaround. Reasonable price. The service work was done well.
Outstanding customer service and knowledge.
Quality product, knowledgable service
Great service! All the staff were very helpfull and friendly.
Service is phenomenal!
Friendly staff who were very informative
Sleek design, very knowledgeable staff. Lots of accessories.
was all good !
Very professional helpful and polite
Great product and very friendly and professional advice. They value and insure best of all around service for your hard earned money being spent at their store, Great people and great service.
Good knowledgeable and fast service.
Friendly and courteous service!
Good quality product. Prices competitive. Good customer service

Trek products are top notch and they’re service is also top notch 👍 highly recommend.