- Phone: 604-559-9944
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Customer Testimonials
Service is always amazing. Staff is always friendly and find turn around times for getting bikes serviced is pretty quick.
Great service and excellent customer care.
Superb!
The customer service was awesome, staff are always so helpful when I need help with putting Air in my tires.
Your staff was very helpful.
We have bought a couple of kids bikes here. The staff is very friendly and the bike selection good
Prompt and excellent service!
Customer service
Prompt, friendly [and guaranteed] service. Staff are knowledgeable and patient with customers like me who have limited cycling knowledge and experience.
You are always super accommodating and get me back on the road ASAP.
Fantastic service. Took in 4 bikes to be serviced and all were ready when promised. Love the Trek bikes and bontrager company. Staff at the store very good
Great customer service. Very knowledgeable and personable.
Awesome service...great products...did I mention awesome service?...
Service that Sarah provides.
I am a Trek girl and West Point has awesome staff!
Staff were attentive and friendly.
Great service, prompt, thorough and friendly. Great selection of cycle gear too!
Great service!
I think it was really fast and the bike I bought was really well made!
It is professional, efficient, and communication is very clear. I appreciate receiving text and email notifications.
The personal service and knowledge of the sales staff made the somewhat overwhelming decision making process of buying a new bike really a breeze!
Sarah is the best!
Trek products. Knowledgeable and friendly staff.
Chelsey was absolutely wonderful with me..I wanted to purchase a second bike over the phone (same bike purchased 2 years prior).Chelsey sorted it all out for me and we even sealed the deal over the phone long after closing hours. I'm so impressed. Chelsey is the reason I returned for this second purchase. We're also interested in 2 e bikes. I will definitely be contacting Chelsey!
Friendly service and good advise
Great service from Sara
I've been to a lot of mountain bike stores in Vancouver over the years, and honestly these guys are second to none. Service is fantastic; fast and thorough. Seriously recommend mountain bikers to try them out
Just really helpful, knowledgeable and pleasant folks to deal with.
Friendly personable service!

Good service and fair pricing.