- Phone: 604-559-9944
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Customer Testimonials
Knowledgable, have what i need.
Excellent service by store personnel.
Great staff that greets you with a smile immediately after entering. Very informative and quick to serve. They did not have the product that i was looking for in stock but were quick in checking other location.
Quality products.
Excellent service.
Staff is very helpful and attentive to your needs
The service is excellent and your products are of high quality even though sometimes expensive. I highly recommend your store!
Thanks for fixing the bike Ben, and for taking your coffee late to help me: cheers
Friendly and prompt service. Good choice of products.
Good service and products
Customer service is friendly and knowledgeable, with advice that was helpful, not about upselling me to a more expensive product.
Helpful staff
Sarah is terrific...she guided us in the purchase of 2 beautiful Trek bikes with all the “trimmings”. We are two people who have not been on bikes for many years!
It’s the service at WPC that is amazing! I also like the fact you carry a lot of women specific cycling products.
Each time I've had some work done, my bike feels like a brand new bike even as I start rolling it out of the shop.
I have 100% trust in staff in your store.
Janet
West Point’s sales people were perfect: there to help when you needed it, not hovering or ‘selling’ when you didn’t. Excellent selection, and good inventory. All I all, a great experience.
The personal experience and attention to details.
Great advice and high quality products
Sara and her team are doing an awesome job. World class service!
Knowledgeable and enthusiastic staff.
Thank you to the clerk at your store who went out of his way to help me with a bike light part. He found a solution that helped me make an unusable light usable.
I already recommended you. Your whole staff are down to earth and talk to all of your customers, including me, with care and respect. It makes all of the difference. Thank you for taking so much time with me. I will be back.
Great staff & products
Always friendly service
Thorough and professional. Great communication.
We found sales associate Randy very helpful and patient dealing with our needs.
I bought a mirror for my bike and the staff happily and quickly installed it for me. Very impressed!
You keep a record about all the work you have done on the bike so I know when it was done.
Service level was excellent!
Speedy & expert service!

Great friendly staff