Customer Testimonials
The service tech was prompt, friendly and explained everything very well. All great!
Rain, the service representative that I talked to was friendly, and patient to listen to what I need for a new bike and made suggestions for me to also try out a couple of bikes so that I could make a comparison. She also patiently and professionally answered all my questions in my 3-hour visit to the shop. Her great help made my first visit to a bike shop much less intimidating.
Very friendly and reliable staff
I just love the friendly, knowledgeable and helpful,staff!
Good advice and follow up
Thank you
Clear efficient and prompt
Very thorough examination of my bike when I brought it in for servicing.
Quick turnaround time and as quoted.
Super friendly staff, top quality work and fair prices make it my go-to shop for repairs and maintenance on my bikes. Thanks for your great service, West Point Cycles!
Always great work and repairs on my high mileage Trek Dual Sport.
Friendly, approachable and knowledgeable staff !
Prompt service. Good advice. The person that helped us took the time to give good explanations and made our son feel at ease with the new bike
Friendly service
Excellent service; personal attention.
Andrew answered all my questions on the phone and then was able to fix my tire on the spot so I was able to go on with my day. Great service and always friendly!
Lukas was amazing!!!
Despite being the least convenient shop (I live in N.Van) you guys had what I need on diff occasions.
Helpful staff
Quick, straightforward services. Folks are always happy to help.
WPC is quick and efficient and does excellent quality work. Staff are all competent and polite. What more can you ask!
Staff have been most helpful in answering questions, even if I do not end up buying anything
Helpful
Thank you all for getting me back on the trails so quickly!
super professional and trustworthy
availability and professionalism
I find sales people to be very knowledgeable, and very helpful.
Service was very good. Very friendly and helpful.
quick, and they charged me 1/3 of the initial quote. Professional and friendly.
professional, quick and on time and reasonably priced.
Friendly and knowledgeable staff. Fast and reasonable cost.
Service was great. Knowledgeable staff.
Fabulous products and sales/service folks. Respectful kind and informative.