Customer Testimonials
Excellent customer service - especially follow-through.
Much appreciated. That is why we bought another Townie for me to match my wife's!
The Electra bicycles are the best.
Mike was awesome. Very helpful. We will be back.
Service and knowledge of the workers
Jeff, friendly, very knowledgeable
Took my bike in for service and new tires. The staff were great and even let me know I had another service visit under the maintenance contract I purchased with the bike. Excellent shop if you are looking for a bike in the Naples area.
Quick service done well
Artie and Diego did a great job. Thanks.
Alex served me when purchasing 2 Verve 3. All the little details and suggestions were much appreciated! Great job!
The staff!
Courteous and very helpful
Quick tire changes
Everything
The people at the store are always friendly and helpful. Ralph is the anchor. When Scott has been there he’s been great also. I love my bike and it’s comforting to know they are there for any problems. Wish I could say the same for multiple car dealers
Good help and knowledgable about product and our needs
Fixed my bicycle and I was on my way...great job
Tony & Aaron took great care of me!!!!Dont hesitate to visit Trek Fort Lauderdale! Unbelievable service!
Very good customer service. Tech was a very good listener on my concers about my bike
Mike, the manager, is awesome!
Great service to help me with my bikes flat tire! Quick service as well and everyone was very friendly. The lifetime flat tire club was also a great deal and I’m glad they told me about it
The service is always done as expected. Thank you!
Service from Jim was exceptional
Extremely helpful and informative. Helped decide whether repairs made sense on an older bike or better to purchase a new one.
Found the perfect basket for our dog!
Had new tires and tubes installed while I waited(about 30 min.) Did not have to leave bike there
Quick service friendly staff and you always have parts in stock
Great servicing of my trek-
All good. Major service on bike bought new helmet and gloves
These guys are great. Always helpful, it's easy to see that they love the sport and take pride in their business. This is where you buy your bikes from (If you In the Know). Thanks for being a great shop, makes it more fun to ride
Efficiency and professionalism.
The bicycle I chose with the help of your sales. staff fits my needs perfectly, and I am very happy with it.