Customer Testimonials
Excellent customer service and top notch repairs
Knowledgeable personnel, fast service
Tony was great and helped me purchase two bikes for myself and my husband. Very knowledgeable and helped me to get the bike into the car: super helpful
Excellent service. Friendly staff.
Staff was patient and informative, explained pros and cons of different bikes
You know your stuff. You're always helpful and professional
Excellent knowledgeable courteous staff.
The Staff is the very best at the Cape Coral store. Ralph really takes care of you and has a great amount of cycling knowledge. Its my Only Bike shop that I would go to with my Cervelo, Specialized and Trek bikes..
Ryan is amazing. The consummate professional!
He was knowledgeable beyond reason and super kind and patient.
Thank you!!!
You honored our tire warranty. Sales help was very helpful.
Great service, very professional. Thank you. First name removed
Jack was awesome to work with. He explained the process for packing and shipping my bike thoroughly. A flawless experience!
Great service
The team did a great job explaining differences in bikes. Features, costs etc
They were very nice about adding extra things to my new bike and ensuring I knew how to operate it.
Polite and professional.
Kristen was great! I absolutely recommend this store for all your bike needs, I've been back to make additional purchases.
You stand behind what you sell
Great service, friendly people, very knowledgeable, and always provide an excellent work product… I really like the people at the South Naples Trek Store. They always seem to be genuinely interested in getting my services done, doing thorough work, and provide unusually good communication. They answer the phone, they follow up, and always make a genuine effort to make the experience at their store, whether buying or maintenance, a pleasant, productive, satisfying experience. The people in the South Naples store are bike pros for sure and I highly recommend them.
Great and efficient service to my bike. They also had a variety of accessories that I could pick from.
Excellent help and service.
Honesty
Professionalism
Friendly
Friendly service
I am extremely pleased with my bike and the services they provide. The staff is very knowledgeable and friendly.
Ryan was excellent. No pressure, very informative, a real asset to your company. We didn’t buy that day- we came back the next day, and the woman who helped us with the purchase of our bike was excellent as well. My wife looks forward to many happy miles on her new bike.
The service was outstanding. very pleasant, not rushed, and gave me plenty of information to make an informed decision.
Outstanding. Very patient
I enjoy working with John. He is knowledgeable and helpful.
Great customer service- knowledgeable staff. Trustworthy and dependable
Everyone was professional and knowledgeable.
Very helpful.. completely professional