Customer Testimonials
Experts, professional, quick response, good guys
Tires on stock and the guy knew exactly what we needed
Thanks - 2nd visit - great help!! Quick and easy!! Even the new guy did OK ;-)
John Kerr Ottawa Canada
Great prompt service very pleased!!!
The high quality of products and friendly service.
Easy
Friendly service
Knowledgeable staff during the sales process. Quick repair and service department.
Very professional. Great work and efficient. Explained everything and completed job quickly.
Jeremy was awesome called store to see if I could have my repaired before I headed back North, he was a man of his word. Great service been to store twice just as you walk in someone is asking if you would like help.Thanks
The 10 is for service, which has always been good.
The product, however, a Trek Solstice helmet, not so much. When I tried to adjust the straps, I discovered they were not long enough. I have both straps at their very end just to get it onto my head. There is barely enough slack that I can unfasten it. And there is no prayer of actually getting the straps arranged the way I want. So, two suggestions. First, tell whoever makes the helmet to sacrifice the 15 cents it might cost to manufacture the helmet with two-inch-longer straps. And maybe make it a practice that the customer actually fit the helmet before purchase
Thanks!
Good bicycles and great service people!
Trek is atop notch product. The service and knowledge by the staff were exceptional. Very helpful and accommodating. Would highly recommend them.
Good quick service ! Very fair.
Jeff is great! He greeted me as soon as I entered the store and immediately began to fix my two flat tires.
Processional, helpful, quick.
Steve was very helpful. Turn around was quick. Highly recommend.
Awesome service very kind
Professional service
Favian was great! Very helpfull
My Trek needed some TLC. The team took it in and quickly turned it around. It’s riding and sounding so much better! Thank you!
Nice woker ,professional and quick to assist th moment you walk in the door.
Bought flat tire package and đź‘Ť to dste !
Great brand and professional bike shop very intent on doing good work. Extremely good communication and follow up on service. Sales folks are very knowledgeable on the various products and seem genuinely interested in working with you to determine what fits your needs. Definitely recommend these folks for all your biking needs.
Always great inventory, very friendly, responsive and knowledgeable staff.
Very professional & personable. Quick service with the customer being the focus. If I purchase a new bike in the future Trek of Vero would be "the go-to" hands down!
Outstanding work done on my e-bike tune up.
Thank you.
My bike was serviced recently and received the kind of attention. I would hope that it would… There was a misunderstanding relative to the petals, making a racket and. I did feel that that issue had not been properly addressed… In a subsequent discussion with Jack, I now realize that I am the one who was in error and that the problem will be rectified with new components… However, I want to make it clear that the mistake was mine, and that the service was thorough…
Helpful staff, great product Catrike.
Crash inspection by knowledgeable technician
Good quality helmets and gloves