Customer Testimonials
EXCELLENT CUSTOMER SERVICE !
MIKE IS A OUTSTANDING MANAGER !
I purchased my bike at Trek Bike Shop of Estero, FL. The bike technicians are phenomenal across the board, they are professional, friendly, and provide detailed service with efficiency when bringing your bike in for maintenance. The team is personable, extremely knowledgeable about the array of services they provide, as well as all products. They go above and beyond to make sure the bike your purchase is the right fit and you are a completely satisfied. Three years since buying my bike and I absolutely love all aspects of it and the services that Trek Bike Shop of Estero offers are still stellar. Trek makes amazing products that last!
Professional and helpful
The service was absolutely excellent! This was our first time visitng this location. We are trek customers but just moved over here from the other coast. The folks working here were super friendly and helpful! We will recommend this store to everyone and can’t wait to go back!
Very professional and help and a great product
Nice bikes, patient workers
We were able to get our bike fixed the same day!
Ryan was great very calm and patient
He was great to work with
Staff was supportive and offered up options for me to explore. Bikes are great quality and love riding my new bike daily.
Friendly and efficient service
Knowledgeable staff
Worked with Kristen. Great product knowledge. Made buying the right bike for our needs an easy process.
We were impressed by all the products in the showroom and how helpful everyone on the staff was- both sales and service! Thank you very much!!
My experience at this bicycle store was exceptional. The staff is very knowledgeable and professional and made my new bike purchase a breeze!
Welcoming and passionate about bike world. Knowledgeable and good at explaining product and option choices. Not pressured sales - rather committed to determining and serving your needs professionally.
High quality bikes.
Courteous, fair, friendly and professional service.
Friendly service.
Very focused on customer satisfaction
Great follow up service on my new bike!
Great customer service
Quality, service and on time
Great service!
Dropped off my bike for repairs it was ready when promised and work was satisfactory.
David from MI was very helpful & a fun guy to talk with & a great ambassador for your shop!
Great experience again, as this is my second or third time using your services! Have had several spoke repairs as well, all good!
Steve was extremely knowledgeable, professional, courteous, and friendly. He helped us choose the right bike made sure it fit properly and accessorize it for us.
Ryan was great!!!
Knowledgeable and help us with our decision!
Great experience!
Very knowledgeable employees, with great attitudes.
Buena atención
Outstanding service