Customer Testimonials
Checkout was easy!
Knowledgeable staff and quick and efficient service
The store was well stocked with inventory to choose from. The salesperson Brice, even though new to the staff, was well versed in knowing the product line. Additional staff members were also helpful and pleasant too.
Trek is a quality well know brand. I know I will enjoy my new ride!
Perfect, thanks for the repair
Having been a manger 27 years in the area, I noticed customers are not greeted when they enter your store. Nor are they acknowledged in any way. A nod of the head, making eye contact, holding up a finger. If they are currently waiting on a customer they turn around and walk away never speaking to the person who is next in line waiting to be taken care of. I do understand the work area is very open and you are very busy and everyone has a job to do and workers are scarce. I personally feel it is very important to greet & acknowledge customers who have made the effort to come in.
Once someone(s) actually spoke with me they were very polite & friendly. I can say my bike was finished in a very timely manner. Thank you! Especially for adjusting my seat for me. Imagine my surprise when my feet wouldn't reach the pedals when I went to leave the parking lot. It had been years & years since I had to adjust my seat. The gentleman who helped me was very polite & personable. And a couple of suggestions were made for my safety.
All in all great service once one gets acknowledged and waited on.
MY BIKE LOOKED GREAT AND ALL THE ADJUSTMENTS WERE COMPLETED
THANK YOU
Friendly and helpful staff and great bikes, parts and service.
Prompt service. Fairly friendly.
very good work at a reasonable price
A nice variety of bikes and service when we need it.
consistently excellent service
Very frdiendly and helpful staff. Prices are very fair .
The service guy that helped me was fantastic. He was courageous and helped me so much. Best I have ever had. Work at the Naples Trek. Works on bikes. He is a big guy with bark hair. I could have not ask for anyone better.
Really good experience with Jeff. Very knowledgeable and a great guy!
Steve did an excellent job and they even gave an extra discount for military veterans which was much appreciated.
Friendly servce.
Thanks for the fast repair on my bike. Your the best.
Professional service. Informed staff.
Very professional and helpful staff.
Great Staff and Service. Always there to help even for some of the little things.
In vero beach. The people working there. So helpful to do the best.
Good customer service. Good selection of bikes
Amazing service. Four years for me. Not going anywhere!
The staff is friendly and knowledgeable every time we have been in. Always helpful to educate us and taking their time to make sure we have what we need.
Quick friendly and listens
Staff is always helpful and friendly.
High quality work at a reasonable price.
Bought 2 bikes there in 2020. Love the bikes. Just had 1 serviced. Looked brand new when I picked it up. Great place!!
The change of my tubes was efficient and fast. The technician inspected my brakes and chains thoroughly and made some adjustments. My bike is riding like brand new.
the service was very good