based on 6732 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Items in stock. Quick delivery.
Informed staff, great listeners, very polite, attentive but not pushy.
Lovely quality products at several price points.
The takeoff dropper post I purchased showed no signs of ever being installed, the lever and cable were of good quality. Very satisfied with my purchase, and the sale price was fantastic. Fast shipping as well!
Send an email with the service date we agree to. What I heard and what was in your computer didn’t match up
Easy to deal with
Like the Yeti line and the selection.
Staff is excellent, not pretentious like other bike shops.
good diversity and knowledgeable staff
Excellent advice and service, great value, speedy delivery -- couldn't be happier with my new bike from Sweet Pete's!
Good quality, exceptional service and fast delivery. Thank you!
It's my first time to order from Sweet Pete's and the Giro helmet I ordered is just perfect. There was a problem regarding the delivery (problem with courier) and I really appreciate this store's staff for touching base with me about it. Thanks guys!
Happy that I was able to make an online purchase as a guest.
Glad that I could call and speak to a live person in e-commerce dept.
Happy that the store price matched an item.
Happy that both my items were available and met the free shipping requirement.
Impressed that I placed my ordered on Wednesday evening and just received it at my door in Stouffville by lunchtime on Friday.
Brent! That is all. JK - you guys have a great selection and very friendly employees. I'm glad you're down the street from where I live, and your store is growing with the expansion.
Looking forward to getting into my road bike journey and visiting you as things come up!
Great selection of quality items. Efficient shipping with tracking.
Great product range and really appreciated the heads up that some products I ordered would be delayed with option to cancel / change order. Recieved it all today and couldn't be happier!
Great service and promt responses as well as fast shipping.
Great staff and selection and prices
Fast service and good inventory
Fast shipment, good prices
Service was very good. Great customer service. Very fast and honest!!!
Hands down the best bike store and service in Toronto!! The bike tune up service is just next level. From bike intake and conversation what needs to be done on the bike and honest advice from the staff, to a call from a mechanic during the job, informing about other possible issue and solutions. Also, the whole process and all the notes are recorded in the computer, so it's always clear for both parties what was discussed.
Thank you so much for an incredible service and outstanding crew! You guys rock!
Great service!
Just had a great experience and really found the staff members helpful. Felt no pressure to spend more, they worked within my budget, and were very clearly knowledgeable.
The staff and the service provided was amazing. They were very accommodating.
Company rep listened to my situation…. Gave directions to the solution…. The product Intequired was in inventory….problem solved ….. lucky me.
Reliable
Wished you had more colour options in stock 😊
Fast, easy, free delivery... and the product looks good and hopefully lasts
Just, stand the claimed delivering time. 7-10 days.
It took 15 days to get my order. Next time - amazon.
Open a satellite location in Temiskaming Shores!!!