based on 602 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Competitive pricing. Quick delivery.
accurate descriptions, friendly staff, convenient location
Great selection and excellent online shopping experience.
I love the shop, I love the products, my only issue is online orders take a long time. I ordered some panniers last summer and they took about a week, and I just ordered a bike pump which took over a week. I don’t normally online shop and I’m sure it’s a Covid issue so I wouldn’t hold it against sweet Pete’s, but if you want to know my only issues that’s it. Otherwise great all around.
Looks like excellent service so far
Reasonable repair booking schedule (during pandemic + Spring 2021) of less than one week. Well mannered & knowledgeable staff.
(I think!) Open 7 days a week?
Great service
Thanks for the great customer service, much appreciated.
The service is prompt and helpful.
Excellent job
great
always very helpful - thanks very much!
When I called for a question you were very helpful. And even though you didn't have what I needed that time I went back to buy something else later because of the great service.
Service was professional, friendly (despite the pandemic) and knowledgeable. Turnaround time was reasonable and as promised.
Cool that you have products like chain ring nut wrench from Park.
This is the first thing I bought from your store.
I'm working on my sons fixie and will be building my own fixie soon so you will prob see me in near future. Keep being awesome xo
Friendly helpful staff, even when its insanely busy.
Online booking for appointments
I can't comment ojn
The helpful advice and friendly customer service.
Online experience was ok. Not great. Email confirmation of pickup availability was good, but when went to pickup information requested from wasn't clear and had to reconfirm details.... So took longer than required.
Amazing service!
Friendly, fast service!
You guys were awesome and efficient. Great communication and overall experience.
Better connected experience for service so communication is not lost or frequently repeated.
A lot of effort was taken to find me a bike in these crazy days and the team at the store were professional and helpful
Fast and efficient, and the staff and mechanics are so friendly and informative. Also really great prices.
Clear friendly reliable and communicative. We love Sweet Pete’s!
You had what I wanted and made it very easy to purchase...kept me informed and were very helpful
Good selection of bike parts.
Great service! Thanks
Great customer service. Prompt handling of online orders.