based on 2187 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The customer service was lacking from Jason.
The work done was very good.
I felt the price was high for what was done.
The biggest thing is you should have better customer service for the price I paid for what you did.
Would have nice to be valued.
Great communication and insight, not being an avid biker, I learned a lot
Carl was an excellent consultant for both my wife and I, and did a fantastic job at making my wife feel comfortable.
10/10 will return.
Dave is the best!
Always willing to go the extra mile to get in what you need
Chad and everyone, is ready to help any time I need something
Knowledgeable employees
Quality and fair market value for equipment.
Great service and knowledge staff
Friendly and professional service. All with a smile
You get to talk to real people who are knowledgeable and willing to solve your problem
Schellers has a long history in the Louisville community, I am comfortable they will be here to stand behind my purchase. Knowledgeable sales associates to answer your questions. Broad selection of bikes and accessories. I like the 15% discount on accessories provided customers who purchased a new bike
Quick, excellent service by people who know bikes.
Worth every penny spent.
Prompt, clear, repair work- reasonably priced. Appreciated that there was NO UPSELL.
Service is good and friendly. Technicians are knowledgeable and prompt.
I trust John and the team to take care of my gear, and I am confident on a bike that they have serviced.
The sales people give you their attention. They show you what your options are. The process for repairs is straightforward and there are no hidden costs.
The man that helped me was very knowledgeable
and helpful.
The bike was ready when promised, but at this time of year, it would be nice to have a tune-up turnaround time of less than a week.
I’m just getting into biking and the staff was very helpful in making sure I was fit for the right bike and that it met my budget.
Fast and knowledgeable
Good selection of high-quality E-Bikes. Salesman Keith Morlen was top notch in assisting us through every step of the shopping and purchasing process. A knowledgeable bike enthusiast that I immediately felt comfortable dealing with, Keith offered several options and explained the differences between each. Heck, we went in for one bike and ended up buying two! Thanks for all the help in making by wife's birthday e-bike purchase simple and flawless!! Cheers to all the good folks at Scheller's!
Honest service.
Sales persons at the Clarksville location are always very helpful and knowledgable. Worked with Ian on latest purchase and he was great to work with. Clarksville store is very convenient, clean, well stocked and well managed. Home delivery and install persons, Chad and Javon did a good job setting up the equipment and offered helpful suggestions.
Friendly, helpful, professional
Service was great. Had my bike back next day.
Staff was very helpful and friendly
Great sales staff and technicians/mechanics. Always helpful, knowledgeable, and personable. Trek bikes are great.
Quality products with backup maintenance support. Dave knows his stuff and is super!
Exactly the parts I needed. Service staff was great.