Customer Testimonials
The products are unique and in the cycling world it’s nice to have something that isn’t owned by everyone else. Of course the products have to be of a high quality first and foremost.
The best thing about the services where you can walk in and you are recognised and acknowledged is a dying art. On top of this the ability that I see to recommend what people need and old fashioned service is second to none and runs through all staff and is a core value.
Very thorough bikefit service. Nas knows his stuff! Thank you
Great reliable service
Reliability and capability
Friendly professional service
Sound product knowledge
Very good all round customer service
Friendly quick and honest service.
Quality products, quality service.
I found the bike fitting service really useful.
Wilf was super helpful - spent the time to investigate options with me and did a great job. Really friendly too - just a nice customer experience with Pearson
Excellent workshop. Highly recommended.
Very helpful and prompt service, Thank you.
Super bike fitting for my daughter - friendly and professional.
Good communication, quick service, friendly and knowledgeable staff
Terrific service and explanation of everything behind it. Wonderful experience.
The quality of the service and the beautiful shop that is well stocked
Friendly and professional
Great bike fit - time taken to understand me and explain what was being done. Options to improve but no forced selling.
I have had a number of bike fits in the past and this was by far the best. It was extremely thorough and whilst the technology and approach were as you should expect it was the personalised nature of the assessment and fit that made this so good - you can't beat experience. Also at no time did the assessment feel rushed and ample time was given/available to talk about physiology, goals etc. to get the bike fit right.
Unfortunately my memory for names is appalling (so apologies) but I would like to thank your member of staff XXX great job.
Many thanks
Chris Jones
Wilf is a fantastic mechanic - Personable, professional and experienced. Trust these guys with my bikes 100%
Great owners and staff, always happy to share knowledge and experience and the shop is a fun place to be.
Pearson always help me out when I have a bike issue. Excellent service. I’m a big fan.
Personal connection and in depth knowledge.
Impeccable service from initial contact to the return of my bike.
Guy and team always go the extra mile! Thanks for getting my bike back to top condition
Products are always interesting and well thought through but the key is the personal and knowledgeable service
Service is exceptional. Products are good quality. Still the best bike shop in London.
Competent
Friendly
Efficient
Honest
Spectacular as always