Customer Testimonials
New bike: tick
Service: tick
Most amazing customer service: tick
Really lovely friendly shop with personal brilliant customer service. Thank you!
A great shop full of great people that know bikes inside out and always go the extra mile.
Great service, very friendly. VFM.
The friendly knowledgable professionalism is second to none
Very friendly and welcoming staff
Friendly knowledgeable staff, store design and ambience, quality of products & pricing
I have always found the staff friendly, supportive, and interested to help, and when working on my bike have always done a good job. Really chuffed to have found Pearsons.
Personal, responsive, professional service.
Nas was extremely professional and helpful
no compromise its the best or nothing.. its worth paying the extra few quid for the high end service. in particular get a bike fit, little tweaks make a big difference
Excellent service. Thank you.
Pleasant friendly knowledgeable staff. Well stocked shop.
Bike fit was excellent; friendly and informative and made a big difference to my comfort on the bike
Great range of products and very helpful staff.
Excellent products and efficient friendly service
I’ve had nothing but friendly service from everyone on the Pearson team. Everyone is so professional and keen to help
The products used by Pearson are really good. I was very happy with the way my bike fit service was provided. I was informed of every procedure as it happened and the reason for making the adjustments. At the end of the service, I felt that I was connected to my bike and that it was now mine and no one else's. I am putting to trial all the changes that were made and will keep record of my progress to ensure that I make the most of the services that I was provided. Thank you.
Always friendly, realistic, helpful,efficient service.
Great customer service -friendly and efficient. Lovely bikes to boot!.
Jack was fantastic to deal with. He deserves a promotion!
Excellent product knowledge and mechanical support from wilf and the team.
Sorted my di2 issue out, which took a lot of investigative work and time.
They helped with a gap in my knowledge and made me confident my bike was in very good hands
The service within the shop is great and lots answers to questions you have. always found it pleasant to pop in and have a quick coffee whilst stocking up on food supplies. from bikes to bidons Pearson provide a quality product.
Great products and good service!
Good solid technical advice followed by rapid assistance and excellent workshop to quickly return my bike to full working order.
Expert advice, incomparable service, beyond helpful.
You do a really good job and manage to fit me in.
Wilf is the man!
Pearson is a premier class local family run business. Guy, Will & their team are expert, passionate & personable providing excellent products & service. Always recommend Pearson to my friends & family if they looking for a new bike, accessories or service
Staff are always helpful in their approach and so far I have found all your goods to be of a good quality.