Customer Testimonials
Great selection, knowledgeable staff, no pressure, great service.
Outspoken was great to work with. Staff friendly, knowledgeable and helpful. I was fitted for the perfect bike for me.
The expertise and professionalism of the OSB staff is superlative, including their ability and willingness to source any product necessary (no matter how esoteric) to meet customer needs. And the fact that this is a "top down" philosophy instilled by outstanding leadership is exemplified by a premier position in cycling advocacy. This is truly the finest of the retail cycling experience.
The service was quick and at a good price. The person at the service counter gave me all the information that I needed and they were friendly. I would recommend.
You all do a great job answering any/all questions! Made the bike selection process a breeze in finding the right bike choice(s) for us.
Service and maintenance since the purchase has been painless - always enjoy stopping by the shop to look at accessories!!
We are very impressed with product inventory. Service was very good and we are also pleased to support a quality, local business.
Great customer service. Every time. Knowledgeable and friendly people.
The staff is all very knowledgeable and courteous. Having a shop in Shandon to bring in bikes for service is a great resource!
The staff are knowledgeable and helpful and they carry quality products
I would recommend the Downton service for high end bikes.
The lady (Lisa?) who assisted me was knowledgeable, helpful, encouraging and friendly.
Excellent customer service! Very friendly too! It may not always be the case, but the turn around time was awesome. We will definitely become repeat customers. Thank you again for everything!
Your staff- they are friendly and helpful- I've been a customer for many years- am from Camden and French Lake Minnesota...
The customer service and bike maintenance team at OSB are top notch! Although, they stay constantly busy, nobody in the store “hurries” you along to help the next customer.
Service is everything. Everyone at Outspokin really believes in customer service. Top quality business.
Great products and service. Customer is always treated in a polite and respectful manner.
This is literally THE best place! I spent years buying my kid Walmart bikes (not knocking Walmart here!) and finally realized investing in a GOOD bike is the best choice you could make! Not only are their bikes top of the line quality, but their service is outstanding and the employees are incredibly friendly and helpful.
We have used Outspoken for service on an older bike that needed a tune up and we also recently purchased a new bike for our son for his 10 year old birthday. Our experience both times has been excellent and we won’t go anywhere else for our bike needs!
Michael assisted me with my purchase he was very welcoming & knowledgeable which made it easy to shop and make a selection
Good customer service. Fair prices.
Very easy to work with. You can trust their support from the initial purchase through their annual maintenance offerings.
They were super helpful when I came in! Very friendly and knowledgeable, I would highly recommend stopping in here :)
Great Service from the Devine Street Store.
Always knowledgeable and welcoming. Great group of people working here.
Always great service!!
I've bought bikes from them and had service and work done on bikes I bought elsewhere with the same results. Great service and they always take the time to answer any questions and explain the things I don't understand. Can't imagine going anywhere else.
Quick and friendly service.
Matt, Jim, Phil and the gang always do a great job on my bicycle maintenance. I love riding but I'm certainly no mechanic so they keep me running.
The staff is always helpful and goes the extra mile to ensure the product is the right fit for your needs
Great service! Employees are very professional and care about helping the customer.