Customer Testimonials
Professional and knowledgeable
Friendliness and knowledge
Friendliness, price and time to repair
Fast and friendly as always. I have children who unfortunately run about the store like it's a playground. The employees are so kind and offer to let them ride a bike or ring the bells off the rack, etc. They really are good people here who do great work.
The service was excellent and the service representative was knowledgeable on the product I bought whereas the Devine store was only interested in selling me product. I felt comfortable and at ease purchasing my product in this Irmo store.
Matt was so helpful. Helped me complete installing tubeless tires on new rims. Very helpful and answered questions as he went through process.
Good people & support
Staff is very knowledgeable and always listens to my needs.
Friendly, clean, helpful, knowledgeable
Excellent customer service, knew exactly what I needed and was quick to assist. I will be back!
Bikes are great and staff is knowledgeable and eager to help. I broke a chain on a recent ride and was in and out in 10 minutes with the tools and the know how to be better prepared in the future. Your technician took the time to show me how to install the chain and secure the master link.
The shoes fit well, had a good ride in today spin class. Thanks for meeting my needs.
Great service and welcoming shop. I can't recall who helped me, but he was wearing a cycling cap and rode a fixed gear if that narrows it down.
Good Honest Help!!!!
Polite and personable staff.
Good service and good products
Always personable and knowledgeable
The staff is honest and fair.
Friendly and knowledgeable employees. Great selection as well. Could use more apparel in my opinion but I understand that’s a hard space to play in
Friendly and helpful
friendly service
Knowledgeable staff without pretensions and great customer service.
The team who worked on Saturday 2-19-23. Was amazing. They were able to get my bike back up and running really quick. They were super nice. It just reinforces why i bought my bike there and why I keep coming back.
We appreciate the local shop with experts on hand to answer questions and give us options!
Quick and efficient!
Friendly, efficient and professional
We had two experiences recently. One was with Martin, who helped us pick out a bike, and the other was when I came to pick the bike up. Both times, it was clear we were new to bikes and just getting started, yet no one ignored us or talked down to us. Both employees were welcoming, enthusiastic about bikes, and seemed genuinely happy for us to be getting into biking. All in all, a great experience. Would definitely recommend to anyone looking for bikes and gear!
Customer service is top notch Very helpful and answered all my questions.
The customer service is friendly , very efficient, I provide you with great prices on fixing your bicycle.
First time at this location. I’ve gone to another location in Irmo in the past. Excellent customer service here as well. I feel like my bike is in good hands when I go to any of the locations in my area. No problem too small for them to help you with and they served me at this location with such a cheerful attitude. I bought a bell for my bike and they happily put it on for me. A small thing but it was a big deal for me so I appreciated the cheerful help.