Customer Testimonials
The staff is always very helpful and knowledgeable. Workmanship is also very good!
Communication was great!
I was in Saturday to purchase cycle shoes and I can’t tell you how positive my experience was. Nothing was pushed on me and I felt he was attempting to make a connection/find common ground regarding love of cycling whether it be indoor or outdoor. I will 100% come to Outspoken for anything I need going forward.
Very Very helpful and friendly Staff!! Being new to the area, they were very helpful with suggestions of places and groups to ride with.
This is my go to place… friendly staff, knowledgeable… whatever your riding needs are, they’ve got you covered…
Quality fare service.
Convenient.
The website was very informative on the benefits of the various electric bike lock features, made my selection process so much easier.
Excellent help with bicycle model recommendations!
I liked that the staff was knowledgeable and responsive. I liked that I was able to get timely help!
I'm a 3rd generation customer. Their products are top notch and their service has always been incredible.
Martin was very helpful , measured my sitbones and recommended a saddle for me and was very thorough in explaining the different models. Always a great experience
Service is prompt and individual helping me was very supportive.
Very friendly staff.
Good customer service. I had a repair and there was good communication as to cost and time frame.
We really like Outspokin Bike Shop in irmo. Matt and Michael are great to work with, very professional and friendly.
All the staff are professional and thorough knowledge of all things pertaining to bikes. The place is clean and inviting.
Mike treated my toddler so kindly everytime we came in and my husband and I purchased our son his new trek bike for his bday.
Thank you so much for the guidance and friendly atmosphere!
They have a lot of selection and great bikes and perform repairs onsite for those needing their bike repaired
The staff was very accommodating and went out of their way to help.
Knowledgeable friendly customer service!
The personal and immediate response via email to my online purchase was greatly appreciated and assured me that my purchased item would be ready to pickup shortly.
Great customer service, you helped me find and get the part I need es.
Excellent service department! Friendly and knowledgeable.
Very knowledgeable about bikes
Great service
Great repair service and customer service !
They are always polite and helpful. And quality service.
What a GREAT experience we had at the Irmo store! Was thinking about a E-bike but was not sure which one to get. Bryan, Matt, and Mike were very helpful. They asked about where we wanted to ride, the terrain we would ride most often and what features we wanted on a bike. They recommended two Velotric models to take out for a test drive. For our needs the Nomad checked every box! Smooth power assist, the ability to ride slow or fast, riding comfort, battery mileage, display visibility and a “find my” feature. That also recommended a great hitch rack that is super easy to load and unload.
They are always helpful, knowledgeable, and have never steered me wrong. This is why I have purchased eight bikes from them over the years!
The staff is Friendly, knowledgable, trustworthy, and reliable. Been buying bikes and accessories from outspoken for 35 years, and will always continue to do so.
Trek is an awesome product and Outspoiken provides an awesome service!
Helpful and honest advise from knowledgeable staff.
excellent service from service dept., knowledgeable and quick. Thank you!