Customer Testimonials
Quality service, quick response and good communications.
The general manager and staff were very kind and helpful.
You are efficient and know your products.
Vince the General Manager and Craig the salesman have always taken time to answer my questions and followed up on supplying information as requested.
Great service. Highly recommend them. They were patient and willing to help.
All the guys are great to work with and answer all my questions.
The bike is working a lot better.
Everyone who works there is very helpful and friendly.
Don is the best!
Great honest feedback and timely service… been going there for more than 15 years and love supporting a local business who delivers and keeps me rollin
The tech was able to fix a problem that I couldn't fix, and he did it right away. The cost was reasonable, and I was back riding that day,
Great products and customer service. Everyone is knowledgeable, professional, and helpful.
The staff was friendly, outgoing and accommodating.
thanks Jeff
I’ve been a customer for years because Jax has excellent customer service!
Friendly and helpful staff. I took my bike in as both tires were flat. Repairs were made quickly and with a smile.
Staff spent lost letting me test ride many bikes. I also love that they took my old bike on a trade in.
Jax personnel take the time to explain what we need and don't need and are willing to work within a budget.
Great service center! My bike is shifting as smooth as silk again!
Incredible technology with my new !!!
Knowledgeable staff. Quality products.
gotten all my bikes there for the last 20+ years since 2 bikes before the Diamondback with cantilever brakes.
Jesse is a fabulous ambassador for Jax's. He's cheerful and informative.
In from Arizona and visited the shop in Huntington three times for repairs and supplies. Jesse was awesome as well as staff. They got us wheels down ASAP! Thanks!
Top quality & reliable service!
Excellent bicycle selection, competitive prices and great service and warranties.
Professional people quick service
The staff are very friendly and helpful. I left my bike for repair and got a text message once it is done, very convenient. The entire process is smooth.
Store is clean and well stocked. Courteous, educated, and helpful staff.
thomas is always able to assist no matter what the issue is. quick turn around and great service on my older road bike. amazing service on my trek i purchased as well.