Customer Testimonials
I appreciate it because the guys were so kind
I was helped last week with a seat problem by your maintenace department. The bike is now riding like a shamp.
Friendly customer service and quick turnaround .
I very well stocked store with friendly, helpful and most important, knowledgeable staff.
Staff very helpful (Anthony) in the Fullerton store took a lot of time to explain products and answer all of my questions. Even though my bike took much longer than expected for service and some brake work, I wasn't in any rush and was kept informed the whole way through the process. It's how customer service SHOULD be!
Very friendly and professional team at the Claremont location. 10 out of 10. Always recommend.
We are really pleased with the service we received. It started with great customer service over the phone. The employees were professional, welcoming, and knowledgeable. We were taken care of very quickly. Overall all great experience. Thank you!
Very professional
Great service, good price.
They were very efficient and did great Job of fixing my bike
The service was top notch!
The person I spoke with was very helpful, courteous and friendly.
Great team very courteous
Went above a beyond on my repair service A+
Great customer support from local business.
Customer service was great and willing to work with me as well. Would definitely come back
I didnt necessarily buy anything from Jax yet, but I just bought a bile and had Thomas look at it. He helped out with setting up the bike and explained the basics to me. Super helpful and friendly
Derek is wonderful and goes above and beyond. Thanks for such excellent customer service.
Help at store
Professional
The service was fast, friendly, and effective. Thanks so much for getting my bike back in the road so quickly!
Great service!
Friendly and knowledgeable staff; I arrived just a little before the shop was closing, after having been stuck in traffic for 30 minutes, but they helped me with a somewhat difficult issue. Well-stocked inventory and selection of bicycles, parts, and accessories!
Customer Service is awesome
Courteous, Professional, Knowledgeable staff
Service is fast and the quality is high.
Great knowledge, service, turn around time, and friendliness!!
Great people, great vibe, and great customer service
He was informative and friendly. I didn’t get him name.
Great service, great people