based on 963 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Emily took the time to explain all the features, pros and cons of the bike I was looking at. My first road bike so the details were especially important to me. I appreciate her!
Personal service. Friendly and knowledgeable
Staff always puts the customer first
Willing to discuss options and very friendly!
Roman was fantastic!
Great sales people.
Friendly, knowledgeable folk.
Always an outstanding service oriented crew. It's my go to LBS.
Helpful staff, quick service, reasonable prices.
Excellent service! Took in my bike with a flat and they fixed it while I waited.
Wow, just wow
Excellent service on my Trek Powerfly, bought there 21 months ago!
The great team helped me find exactly the right bike! Thanks for taking your time and helping me out!
knowledgeable staff, they know their bikes and service.
Honest, and good service. Thanks Roman!
Fast and good
Excellent, knowledgeable people and well stocked store. Ordered a gravel bike and all eventually worked out well. They know bikes.
Fast service. Good work. Get your wheels on!
Friendly and helpful staff
Sales staff seem to have their work together. Service dept. Couldn't get my info recorded correctly, didn't get the correct item they ordered for me. Not a huge issue but certainly wasted time.
Quality, fair price.
Best shop in town
Very helpful and accomatating.
Elevation Cycles sells quality products and has a very knowledgeable staff. Trek bicycles speak for themselves. Elevation also stocks all the high-quality gear like Kuat bicycle car racks. My Kuat Sherpa bike rack is very easy to use and fits snugly in the car hitch without rattling the car or bike. Elevation not only assembled the rack but also installed it on my car so they could demonstrate how it is used.
Lukas was great to work with
Griffin deserves an A++++. Extra effort on putting the bike together quickly! Very helpful with accessories------h-bar stem, grips, bottle carrier, mirror, & help with future back carrier. Excellent communication----telephone, + warranty & service benefits. We will enjoy many miles of trouble free riding! Thanks again!
Always professional, timely, technicians are wizards
Friendly and helpful staff.
Knowledgeable friendly staff. Good selection. You can tell the staff loves to ride
Great people. Love having a local bike shop.
Knowledgeable, available, nice group of employees