Customer Testimonials
Excellent and timely repair
They were able to repair the issue immediately.
The care taken to get repairs and requests done right.
Great selection and customer service.
Employees are very helpful and knowledgeable. Great service
John was very helpful and a pleasure to work with!
Walked in with a flat. Was fixed right away. Staff who helped was very accomodating.
Everything was great! Also, we didn't realize you closed at 6pm when we came to pick up the bike and they were nice about letting us get it when we showed up soon after closing. Thank you!
Service person was polite and resolved my issue.
Friendly, helpful and great service!
Wide verity of products, service,knowledgeable sales people,Debbie at willoughby hills store very knowledgeable in the products of the store.
I always get good service at Eddy’s in Willoughby Hills.
Absolutely excellent customer service. In terms of time, listening, responding, advising, assisting.
Thanks in particular to Jeff and Zack.
Very friendly staff.
The service was great
The staff bends over backwards to help answer all of your bike questions. They stand behind all their products and services. I can bring things to them and they take the time to walk me through all the pros and cons.
Huge shoutout to Andre at Eddy's Bike Shop in Stowe OH for getting my daughter back on the road! After discovering a catastrophic front hub issue this morning, Andre hooked us up with a new front wheel in record time!
Everyone I've ever dealt with there really knows what they are talking about and are very up front about cost. I trust them to take care of my bike and my bosses bike. No surprises.
Super friendly and knowledgeable team, good selection of bikes, components and accessories. Always happy with the bike servicing; mechanics had my 1987 Trek 560 USA up and running like new.
Awesome team! Very helpful. I will definitely return.
Dave was great! Very knowledgeable on what I explained to him that I needed.
Thanks Dave!
Eddy's is always super helpful! They have performed easy fixes on my bike same day and have been nothing but the best! Highly recommend!
The service is phenomenal. I told them what I was looking for, and purchased my bike the very next morning.
Great choice of products
Friendly and helpful staff
Besides being convenient, the selection is great, the service is very prompt, the prices are fair and the longer store hours make it less stressful for those of us who work longer days.
We love all the bikes like townie and trek etc all sales people are professional and very knowledgeable. Great selection of bikes in stock.
The people make Eddie's great
I like going there. The staff is professional and care about their customers. Great support. I usually buy clothing and accessories. They are always in supply with reasonable prices. Many of my friends bought Giants from this location.
fast and did a great job
Service was phenomenal good guidance on products. Only have had the bike a day seems like a quality bike.