Customer Testimonials
I used to buy bike parts & accessories at MEC excusively. Now they are pricing themselves out of the market & often don't have items in stock.
In two visits to BSP so far I have not seen those problems!
Exceeded expectations.
Everyone working there are friendly and they get done the works on bikes fast.
Had a great time picking out a bike!
The sales and technician people are friendly and accommodating. They gave me an estimate of the work to be done and followed through with the repairs as agreed. The only thing I would like to see done differently is for the technician to have gone through all the repairs that were done to the bike. He told me the bike was basically "rebuilt" and left it at that. While I was not surprised by the total of the bill ($550) – because they had told me what it would cost – I still would have liked him to go through it so I would have a complete understanding of all that was repaired.
Knowledgeable staff and reliable, timely repairs. Love you guys!! Thank you!
I had a great experience buying a bike, thanks !
Friendly staff, lots of options to choose from
Great customer service.
The staff recommended a great bike for my daughter, some accessories and set it all up promptly. Great bike shop!
They are the best
Steve was a big help and showed an unusually good attention to detail and follow up on my bike sourcing.
Greatly appreciated.
Very friendly group of bicycle lovers. They were able to fix my bike super fast!
Best inventory on the downtown peninsula
The mechanic I dealt with was very knowledgeable and thorough. Much better than at the last shop I was at.
Great job by the staff setting up my 10 year old daughter’s new bike. Keep up the good work!
Friendly and willing to help
The gentleman suggested a new bike light and turns out is amazing.
Friendly, professional and patient service from your store.
Really good work. My bike handles so much better
Great in person customer service
Staff are very helpful and enthusiastic and go out of their way to help!
Great store with great employees!
They have been incredible in helping us get the GT fury ride ready for our son! So knowledgeable and helpful - highly recommend!
QUALITY REPAIRS AT THIS LOCATION
L360 test
Good selection. Staff goes above and beyond t help. Very knowledgeable. Happy to recommend them.
Fast service on my wheel spoke fix. And did a very good job. My first visit to this store. But I will be back.
Nothing much to say, I picked up my online order, in store service was fast.
Thanks
Great customer service