Customer Testimonials
Great service and explanation of service. My bike feels great, and it was done on the day promised. Thanks Mark and team!
I just placed an order for some Giro helmet pads and the staff chased them down over several months because of supply chain issues and I just received them.
Thanks
I was happy to have a bike pump when I needed it :) and helpful service
Mark was awesome guy deal with - super positive friendly guy! You guys had the bike we need in stock when many others did not!
The prices are competitive and I like to shop loca.
I will never take my bike anywhere else again.
One look at my bike set up and Mark was able to make an adjustment to eliminate hand/arm pain that a physiotherapist didn’t catch while doing my bike fitting.
He was also super knowledgeable and educated me on what needed to be done but also why it was necessary, and caught things that other bike mechanics missed in past services.
Very personable service
Very knowledgeable staff & technicians as they gave me good advice with no pressure of committing or buying right away. Also, customer service was great, all my inquiries were answered. Overall everything was done professionally. I highly recommend BSP-Langley to everyone, come by and visit this branch!
The mechanic on duty was very friendly.
The staff were absolutely amazing went I went in to get a safety check on my bike for an upcoming triathlon. They were professional, took the time to explain a few things to me and were very helpful!
You have inventory, and your service is excellent
Friendly and knowledgeable staff who are always there to help.
Good quick service, honest techs, and reasonable pricing
Friendly and knowledgeable staff
Staff cares and knowledgeable.
Very friendly and not intimidating! I don’t know anything about bikes and I felt comfortable in the store and learned from the friendly staff
Good quality in general
Very helpful staff, friendly, not intimidating etc.
Excellent service!
you answered the phone and had the part I needed
Great knowledge and service.
Great staff great store
Great equipment & great service
Elisha and Mark were very helpful and provided us with all service and solutions we needed
Even though you were closed on the day I showed up (Monday) a staff member helped me pick up a part I pre-ordered. Great service!
Terrific team - Aliysha and Mark were very accommodating and very helpful - Thank you. We now have 2 E-bikes from you.
Friendly staff who like their jobs They are honest and don’t look at you as a source of money but as a person who wants to ride safe with a bike in good shape They will tell you what needs tuning and what needs to be fixed and you can trust their assessments
The staff on Tuesday were extremely helpful and knowledgeable. I'm a DIY'er and they respected my newbie questions and set me up for success.
Great Sales person in Downtown location. And awesome service team.
The staff member I had performing my bike service/inspection for the UBC triathlon (Will I believe) was SUPER friendly, and was also really great about identifying the areas of concern on my bike and providing details on what he was doing to fix the problems.
Would highly recommend him again for how informative and friendly he was.