Customer Testimonials
For me the location is convenient, the staff were nice and friendly, and it was a quick turn around for the bike service.
Staff was knowledgeable and thorough in finding the things that I needed
Incredible service from Will - super accommodating and willing to teach me how to replace an inner tube and tire, as well as adjust brake pads!
Excellent advice, service and good pricing. Highly recommended.
Super helpful & informed staff at the store who made sure the bike was all set up with the extras installed that I added on in time for my daughter's birthday. It was a great experience overall and my daughter LOVES her new cruiser bike!
Elle
Great experience, bike feels way better and very quick turnaround time! Thanks so much for your hard work :)
Quality
Knowledgeable staff
It is less about the products but more about the people for me. The guys at bsp are knowledgeable about bikes, friendly and accommodating
Fast and efficient!
The product and service is good. North Van and Langley both have great service. One staff named Oliver in Langley was very helpful.
Grateful for a very courteous service received. Purchased two products that work great.
The service provided by the manager, Mark, was friendly, professional and personalized to meet my needs. Mark helped me to understand the service required and remembered me when I went to pick up my bike. I asked him if he owned the business because his service went beyond what I would expect from an employee.
Good variety of products
We came at a busy time so can’t expect more from your staff
Great customer service! Friendly, accommodating etc.
Prompt efficient service and a wide range of products.
Very good sales person. Mr Smith was great
Great friendly helpful service. My bike is super old and I don’t know much about bikes but I wasn’t made feel that way when the team fixed her up for me. Would definitely recommend! Thanks!
Very helpful
Service was great!
Helpful and knowledgeable staff with no pressure what’s so ever. Thanks for that.
attentive and good deal!
The service was really amazing- everyone friendly and very helpful and accommodating.
Customer Service was excellent. Got what I came for & with the 30 day return policy on the item. Tested saddle at home with my smart trainer and as advertised....works for me!!!
Great service from the young man that helped us.
Everyone was nice. It was quick and efficient
Pricing i found to be a bit high for repairs to other shops but the customer service was awesome
The bike which I recently purchased online was twice sold --- and I got the sad 😔 call saying I was last due to my last name starting w RZ ...
😸 making light of this of course. So I'm looking for an equivalent to the Sirrus 3X for long distance commuting.
Amazing customer service! Both with pre-purchase help and then all the way through to after purchase care. The team was easy to work with and made buying my bike almost as fun as riding it. And I bought on line with no instore contact until I picked up my new bike.
Products are highly rated and service was great. Informative and helpful.