Customer Testimonials
you answered the phone and had the part I needed
Great knowledge and service.
Great staff great store
Great equipment & great service
Elisha and Mark were very helpful and provided us with all service and solutions we needed
Even though you were closed on the day I showed up (Monday) a staff member helped me pick up a part I pre-ordered. Great service!
Terrific team - Aliysha and Mark were very accommodating and very helpful - Thank you. We now have 2 E-bikes from you.
Friendly staff who like their jobs They are honest and don’t look at you as a source of money but as a person who wants to ride safe with a bike in good shape They will tell you what needs tuning and what needs to be fixed and you can trust their assessments
The staff on Tuesday were extremely helpful and knowledgeable. I'm a DIY'er and they respected my newbie questions and set me up for success.
Great Sales person in Downtown location. And awesome service team.
Just the best place to go for thorough friendly service. Fixed up my very old bike.
Knowledgeable service personnel and quality products. And speedy too!
Informative courteous staff. A clear understanding of services and expectations.
Very knowledgeable and friendly staff. A one-stop shop for all your biking needs.
Service was friendly and efficient as always
Very knowledgeable and friendly.
Fantastic customer service at this store! Knowledgeable, Friendly and Helpful!
Stephen K. was great !
He went above and beyond to help me secure my cycling shoe. Really happy.
Super nice service.
You were great! I appreciated the immediate response.
Thanks!
Everything! Friendly and knowledgeable staff, quick and efficient service, great bikes!
Excellent customer service and competitive prices. Kudos BSP!
Great service. Will be back for another upgrade at some point.
Amazing service from the store team going above and beyond to help with a new bike purchase, power pedals and shoes. Huge kudos to Ashley and the gentleman that repaired my leaking rear wheel on Saturday!
Very helpful and friendly. I always get the service I’m looking for!
The person I was talking to very super helpful and friendly, I forgot to ask what his name was!
Picked up my Cube Nuroad and was on my way!
Well stocked store (except for saddles), fantastic customer service from Liz and prices are MSRP or below.
Great help
Excellent service - very quick and efficient and very professional - great customer service

Excellent service!