Customer Testimonials

When I had to cancel my online purchase of a bike before taking delivery, BSP was quick and courteous to refund.

Friendly, fast, knowledgeable, helpful!

Very great products and service

Great help and advice

Excellent knowledgeable staff

Friendly, competent staff.
Good location.
Well appointed shop.

Fast and best service

Excellent customer service and knowledge of products.

Competitive prices. Good service. I've been dealing with Bicycle Sports Pacific for over 20 years now and I appreciate the selection of bikes, equipment and clothing that you stock.

Great products. Knowledgeable, friendly staff. A bike lover's environment.

The team was knowledgeable and helpful.

Great products at reasonable prices, class act sales staff and associates.

You guys are the BEST!!!! Super great service, and always going the extra mile, thank you!

Great, friendly service with quick delivery.

Friendly, knowledgeable and helpful staff provide great suggestions and work to try to find you a solution that works for your budget. Highly recommend them!

Good website, easy to order, good service, really glad for the phone call when my order was ready, cheerful Alisha when I picked it up! My bike says thanks!

I love the great service I've received over the years and now. They are great.

Thanks Richard

Thanks for shipping my new Trek Checkpoint 5 ALR to a location that was easy for pickup!

I even snuck in a ride before the weather went sideways (well, completely sideways anyways).

excellent service!!! beyond and above expectations :)

My last two visits were very pleasant because the two staff were very helpful and friendly. This completely contrasts with about a year and a half ago when I felt unwelcome.

good customer service

Great personal service, and fair prices. And during the 'great bicycle shortage' of 2021, it seems like the buyers at BSP were actually able to get bikes into the store, which is much appreciated.

Clean, organized store and knowledgeable, friendly staff

Very knowledgeable and friendly service. Answered all my questions, encouraged me to call or visit if I had any more. Thorough and accurate repairs on time. Never any pressure or upsell tactics. Big CHEERS and THANK YOU to Mark and the service team. Bravo BSP!

I find the bikes are easy to ride, built and built well. The North Van store staff were super friendly . I will recommend this store to everyone.

Good return policy; and good bike service.

Customer service was excellent.

Excellent customer service and product knowledge. Stephen took the time to measure me out for a proper bike fit. I would definitely recommend Bicycle Sports Pacific to family and friends.

great service

Great service in every sense!