Customer Testimonials
nice shopping！
Excellent and knowledgeable service
Great staff, great service, super helpful and friendly!
John Fialkowski was great to work with. We started emailing first about my bike options. When I got to the store, the Kiwi woman was very nice and helpful and asked me to wait for John to be available. John was very patient and took his time with me. He also told me that I could come back to have some modifications done to the bike, since the bike is just a little too big for me but it was what I wanted (because of the price). Very friendly! I'll need to come back to have things adjusted but have al easy recommended tour store in downtown to my friends.
Really helpful and went beyond what i would have expected to help me out.
The crew was amazing!
The repair job was excellent (although I haven’t ridden it since yet), they did in a time frame under what they originally said they would have it done.
The repair did end up being pricier than expect but that is not a complaint towards you guys. I really appreciated that the team reached out to explain that more needed to be repaired and confirm that it was okay and what the price would end up being.
Looking forward to taking the bike out for a ride soon. My partner and I bought expect to bring out bikes in for a spring tune up soon here.
Very knowledgeable staff and very helpful! For riders of all levels!
Friendly and quality service
I like the cube bike I just bought
very pleased with the knowledge and excellent service in which I received from Malan. He listened to my concerns and quickly answered all of my questions. Thanks to Malan I am riding a bike that I am comfortable with.. I love my new Cube bike. That's all I can say......I'm off to go for a ride.
Marie Rougeau
Quick and accommodating for a drop in request for a new bike basket (and installation)
Steven was one of the nicest, friendliest salespeople i have ever met!!! He was not even trying to make a sale!! Thanks much!!! Glen
I've had great friendly service when I bring my bikes by
Very friendly, knowledgeable and caring staff
Friendly staff… grounded and willing to work through problem to find the best solution
Your sales rep was super knowledgeable regarding various cycling products and was helpful with ensuring that I found what I needed. He was also very patient.
Very friendly and professional
The service was incredible! The manager opened 30 min early just to show us the bikes. He was incredibly knowledgeable and easy going!
I ended up purchasing a new ride and he had it set up and working beautifully within a couple hours!
Highly recommend this shop!!!!
Mechanics take the time to talk about things. Not condescending. Very good information & advise. Advise as to where to go if you can’t do it.
Products are highly rated and service was great. Informative and helpful.
For me the location is convenient, the staff were nice and friendly, and it was a quick turn around for the bike service.
Staff was knowledgeable and thorough in finding the things that I needed
Incredible service from Will - super accommodating and willing to teach me how to replace an inner tube and tire, as well as adjust brake pads!
Excellent advice, service and good pricing. Highly recommended.
Super helpful & informed staff at the store who made sure the bike was all set up with the extras installed that I added on in time for my daughter's birthday. It was a great experience overall and my daughter LOVES her new cruiser bike!
Elle
Great experience, bike feels way better and very quick turnaround time! Thanks so much for your hard work :)
Quality
Knowledgeable staff
It is less about the products but more about the people for me. The guys at bsp are knowledgeable about bikes, friendly and accommodating
Knowledge and friendly staff, good selection of parts, fast and professional service