Customer Testimonials
Excellent customer service and knowledge of what bike is suitable, good quality bikes, I bought a whyte bike for my grandson and it was built ready to pick up within a few hours. Very happy with the service
Excellent customer service and friendly staff.
Professional team, always top quality service.
Great service as always
Everyone was super knowledgeable and helpful
Outstanding service
Highly knowledgeable
Great stock
The staff are so knowledgeable and helpful. Nothing was too much trouble and they were happy to give detailed advice.
We are so fortunate to have Ridgeway Cycles in South Oxfordshire. The knowledgable staff will always take the time to make sure that you have bought the right product for your needs. The products and brands that they sell are excellent, additionally I have found their bike servicing to be equally good - and reasonably priced. Ridgeway Cycles and Waitrose - the best two shops in Wantage!
Very good people willing to help out nothing was a problem and good coffee
Since I bought my e-bike (in Sept 2025) a;nd indeed during the process of doing so, everyone at Saddle Safari has been incredibly helpful, thoughtful and efficient. I have great respect for very few businesses and the two local businesses that fit that category in spades are Rebellion and Saddle Safari. Highly recommended I tell everyone who shows an interest to shop with you... congrats.
Great service and advice. Very helpful on collection too - kindly swapping pedals and fitting water bottle cage etc. would 100% recommend.
Very helpful in the choice of a quiet big range of bikes
Very good customer service
Good range of products, nice atmosphere in the shop. Responsive to emails.
Had a broken spoke on a rear wheel. Popped in Saturday morning expecting something back through the week and the wheel was ready just after lunch on the Saturday so could ride on Sunday! Fantastic service! A huge thank you to the team
Great customer service
Great bikes and staff. Very helpful, lots of good advice and super friendly!
Friendly and engaging
Workshop has always been brilliant, and my go to shop for any mechanicals. Thank you to Ben and the team for the advice and service!
Always like the passion and interest in cycling and delivering a quality service.
Nice experience
Fantastic service yet again from the team. Bike dropped off at 9:00am all works completed and picked up by 12:00pm - prices are fair. Workmanship top draw - but above all else genuine top people to deal with!
Fast service and delivery
Great deal of knowledge combined with great service!
Good product for a good price that I know will fit
Perseverance in finding out what was wrong with my ebike and eventually fixing the fault as economically as possible. It took a while but I was relieved to know it wasn't the battery.
Friendly, professional, prompt
Quick, efficient, friendly and reliable at a reasonable cost
Fully recommend this shop and staff
Professional, courteous, friendly, good communications, helpful honest.
Staff are friendly and knowledgeable