based on 420 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your company provides good service
Quick professional and courteous service
Very knowledgeable staff
Your company was highly recommended from our Building. Your team gave us instructions on what to clean out and were very informative and patient with my many questions.
Thank you
Good service and reports
Courteous behavior from the field person.
He's friendly and he do the job when he comes into the building
Very good !
I would like to speak to area manager.
JLL is very pleased with Assured Environment services.
Thorough, detailed and dedicated to provide strong customer service and rodent/pest issues effectively and immediately.
Evan R. is always great with communication, and does a thorough job everytime he is here.
I believe you have great customer service
Friendly, prompt professional service.
was prompt
We are very pleased with Victor. He is very knowledgeable, efficient and he easily communicates with the customer.
Response time from the office when I need a special service and my tech is the best.
Very professional and courteous staff. Very responsive. Excellent value for the service.
Robert Pape
CFO
We need something more upgraded and would actually works for our restaurant's, there was rat dropping on our counter tops, little roaches running around. We have to maintain a healthy environment for our customers.
We believe we have good relationship with Assured more than 15 years, but you are service is very poor customer support recently.
Very professionally
Great service!
Everything! Responsiveness to requests - your night operations, my representative - Ian Rocker, how quick and thorough the company is in processing invoices so that I /my company can in turn invoice our clients.
EXCELLENT
No complaints, and you have provided your services to our property for over 25 years, if not longer. Your are very reliable and always receptive and responsive to any schedule changes, and/ or additional services we may need reformed.
Highly recommend!
We have mice running from pallet to pallet. I saw one mouse around 6:45pm on the foods side of the building and I heard the member say ewww...It was so embarrassing.
You are thorough and a great company. You help our pest problem!
Not following instructions, lack of thoroughness. Ongoing pest issues that haven’t been corrected.
Timely and efficient
Service has been great and the tech is very personable
The representative that services my First name removed, Johnny Rivera, is outstanding. He does awesome work, is excellent with communicating his findings with management, and it's always a pleasure when he is in the First name removed. He is a great person and he deserves recognition.