based on 412 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Timely and thorough
very good
Atento detail and personal one on one service with account manager.
Our rep is thorough, effective, efficient, professional, sensitive, friendly, kind …. and he’s one of us now!
and he def keeps the critters away! 😀😁
Friendly service and attention to details.
Ossam
My
Service technician Juan is fabulous hope he gets acknowledged
Polite and quick responses.
They work with you to the end to solve your issues.
We have been a client for many years and have always had a positive experience.
Show up on time!
Very poor customer response. Lack of follow-up on requests from main office and dispatchers, weak follow-through with assigned technicians. Traps not being consistently checked and changed.
I like the customer service from my reps and the service technicians alike. Far superior than the pest management company I previously had in place. Please stay on top of the current service that you provide.
Your techs spend no more that 10 minutes on site and ignore our requests for additional bait stations or additional spray locations.
Reliable, personable, consistent. Thanks so much!
The tech was super helpful
Extremely professional, knowledgeable and helpful when it comes to providing further information when needed. 10/10
Very thorough and on time. We have Kevin on a monthly basis and he is great! Alway give good advice.
The exterminators are very friendly and knowledgable
It took too long to set up service and was time consuming.
Your staff are very professional and very respectful.
best in the biz and always punctual
very good service
Excellent service from our technician Thomas.
Excellent service and Communication, also explaining issues and how to solve them.
Great technician. Efficient and personable.
The exterminator did not show up to service the building this past Saturday 11/5. This is the 2nd missed service since 8/6/22. Billing # [190765] - Work Location: 677 Washington Blvd Stamford CT 06901.
Sanjay is the BEST!
Constant friendly communication even if there are no issues
Our technician Josiah has an understanding of our building and what is needed to eradicate the matters we have. He gives suggestions and best practices to help lessen the traffic and follows up in a professional and courteous way. My staff know that he is reliable and able to speak to the history of the jobs and what we need to do next. He shows up consistently and has been flexible when we had school matters that impacted his ability to hold the scheduled appointment.
We are appreciative and trusting of the services provided as we have seen a significant decrease after Josiahs visits.
The students and staff are thankful.