based on 311 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You need to set up agreeable appts with First name removed, the supt, at Phone number removed for extermination needs. Yee/LLC
Scheduling and billing could be improved. Our technician, Carlos, does an excellent job for us on Campus and is a great representative for your company.
as a company we would like lower prices and quicker response
Very responsive, knowledgeable techs and super pleasant and readily available.
Great Service
Great service and follow up
The installers were professional and efficient. The time from estimate to install date was quick. Communication between myself and the company was easy.
Assured Environments works with your schedule. They respond to your email promptly and send you a report after their visit.
Friendly excellent service
They are on time, & they do the job right.
I like your prompt response, reliability, and feedback provided to me in regard to the service we requested.
Everything was strategic.
Diligent, conscientious and great service.
Everything.
Great service very responding always nice and smiling
Angel does a good job
They're knowledgeable and friendly service.
I appreciate your promptness and quick and thorough manner that job is accomplished
really professional, prompt, flexible, informative and friendly
Hard to communicate with the company to schedule appointments
Our 300+ person company think it's fantastic and progressive of Assured to offer a humane mouse/rat catching service with the catch-and-release option type mouse "traps". With a little effort (frequent checking) of the traps, anyone can mitigate their rodent problem without bloodshed. Highly recommend 10/10
-Lexie Lyngstad, Office Manager at Rimes Technologies HQ New York
Team is great. Attention to detail and customer concerns are impeccable. They are proactive and fast to respond to issues.
Everyone I spoke with was very responsive and helpful. This was especially true of Account Manager Brendan Flynn, who was particularly kind. They were able to help me very quickly.
I wish the K9 inspection was included after the 2nd treatment. Also wish my account manager was available for email correspondence over the weekend.
Very dependable!
Everyone who has serviced our building has showcased excellent customer service while displaying a high level of enthusiasm for performing their jobs.
Service very prompt.
More traps for roaches and flies around the warehouse
Services are great for the reps that visit my First name removed. They are always helpful and knowledgeable and take the time to explain when things need to be addressed
Thank you
Reliable, consistent, courteous,
The technician needs to clearly mark all traps and control devices with dates so that we have a sense of how often they are being monitored. There are some devices that do not seem to be monitored regularly.
The last visit consisted of a very cursory look around and little actual intervention. It was about two minutes long. We continue to see a few roaches now and then.