Customer Testimonials
The knowledgeable sales folks and I enjoy that they are helpful without being overbearing or pushy
trek 의 모든 제품 가격은 매우 비싼편이지만 서비스와 관리는 최상이라 생각합니다.
Great service.
간단한 정비 서비스도 최선을 다하는 모습이 인상 깊었습니다. 이런점 때문에 트렉 울산점이 사랑받는게 아닌가 하네요. 앞으로도 유저뿐만 아니라 자전거에 관심있는 고객들께 사랑받는 트렉 울산점이 되길 기원합니다.
Very helpful, went in line in and found me rims I was looking for
Customer service, industry knowledge, willingness to help.
I went to your Delafield store to get some info on bikes. I have never really liked to ride a bike as I always have been very uncomfortable on them. But McKenna helped me with finding some very nice used bikes and had me in to test drive them. She was extremely helpful and helped me try and fit a bike that is so much more comfortable than any bike I’ve ever gotten. Having the bike fitted to me is a game changer and I am thrilled with the prices and the help I received from McKenna.
Really good service by Gavin. Made the purchase of my new bike really smooth and easy. Thank you,!
Super service
Gavin assisted and and was very patient with all my questions. He even went on a short ride with me to give me some pointers about riding the bike I was looking at. He was very helpful and gave me all the information to help me make an informed decision. Really happy with my experience here and will definitely recommend to anyone.
Super service!
Excellent, prompt, professional, dependable, kind service as always!
親切に説明等して頂けました
Staff is always helpful.
Products are top of the line
Personal are very knowledgeable
They are easy to talk to and they listen to what you have to say
Prices are very reasonable
Have bought 2 Trek bicycles from there and their service is excellent and quick
Will buy there in the future
Friendly service explained what is needed. Gave me an itemized bill before work order was generated so I knew what I was getting before I paid. Work was delivered as promised.
Everyone was very friendly and helpful. Made sure my son’s bike was ready in time for his race.
The quality
Great service, always go above and beyond! Fantastic reputable products.
매우 친절하고 감동적입니다.
I’ve been shopping at cyclesmith since it opened (followed Mark from the Trail Shop!) Always find the staff friendly and helpful. Was a little surprised that there weren’t more options for bike shorts yesterday but find the products are of very good quality.
Very friendly and knowledgeable staff + excellent service!
こちらのお財布事情も、考慮した上での提案を頂けるので助かっております。
The staff are incredibly knowledgeable and friendly, always happy to help and answer any questions. I also love that there’s consistently new cycling apparel available in the store.
Alles Tipptopp
Love the service and was done fast :) thank u
The store associate was very knowledgeable and even gave us trail recommendations!
친절하게 설명도 해주시고 아주 좋았습니다
You have a strong tech team and Holly is great in front. A solid bike shop!

Very helpful and knowledgeable staff. Roger Hidalgo help us with our bike tires that needed to be fixed and we were also looking to buy an E-Bike for my wife and he helped us answering all our questions. We found the ideal E-Bike for her. We are now happy riders!! Keep up the good work!! Thanks!