Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 1, 2026 — Rated 10 out of 10 by David Hallatt Bikes & Beyond
What do you like about our products and services?

Friendly, knowledgeable service.

Report a concern   April 1, 2026 — Rated 10 out of 10 by Father Jason Lefor The Ski & Bike Shop
What do you like about our products and services?

Simon, Sam, and Zach went above and beyond to help build a special bike for my needs. The best bike shop anywhere. Keep it up, SBS!

Report a concern   April 1, 2026 — Rated 10 out of 10 by D.S. Trek Bicycle Inverness
What do you like about our products and services?

I hadn't been on a bike for at least 10 years, but wanted to cycle with my family while visiting the area, I was very pleased by the way Demi helped me set up the bike I rented and made sure I was comfortable and confident before pedaling off.

Report a concern   April 1, 2026 — Rated 10 out of 10 by Edward Barnard New Moon Ski & Bike
What do you like about our products and services?

Customer service gets an A+, I sent an e-mail request for an estimated delivery as they had posted a notice indicating they were experiencing high order volumes. Well to my surprise I received a phone that answered all of my questions live on the call. This small gesture (speaking to a human) ensures that I will be a repeat customer!

Report a concern   April 1, 2026 — Rated 10 out of 10 by D.T. Jax Bicycle Center - Long Beach
What do you like about our products and services?

I like dealing with people that are very knowledgeable about bikes and are able to assist a novice at bike riding.

Report a concern   April 1, 2026 — Rated 10 out of 10 by B.E. Verde Valley Bicycle Company
What do you like about our products and services?

Friendly people and professional assistance

Report a concern   April 1, 2026 — Rated 10 out of 10 by J.N. Trek Bicycle Granger
What do you like about our products and services?

Exactly right product I want

Great service

Good prices

Report a concern   April 1, 2026 — Rated 10 out of 10 by William Buster Pedal
What do you like about our products and services?

The online scheduling was user friendly. The service provided was done with a welcoming energy and it was also completed quickly. And the cost was reasonable.

Report a concern   April 1, 2026 — Rated 10 out of 10 by S.G. Landry's Bicycles - Natick
What do you like about our products and services?

Brought my my bike for its yearly tune-up. The mechanic spend time going over what needed to to be done in a processional way. As always very satisfied!

Report a concern   April 1, 2026 — Rated 10 out of 10 by J.D. Oberlin Bike Shop
What do you like about our products and services?

Prices and services are on par with other bike shops but I will keep coming back to Oberlin because they are within a 15 minute drive!

Report a concern   April 1, 2026 — Rated 10 out of 10 by T.C. Trek Bicycle Verona
What do you like about our products and services?

Very knowledgeable staff and plenty of inventory.

Report a concern   April 1, 2026 — Rated 10 out of 10 by C.G. Bike Mart - White Rock
What do you like about our products and services?

Friendly and helpful staff

Report a concern   April 1, 2026 — Rated 10 out of 10 by D.M. Landis IV
What do you like about our products and services?

I like turtles

Report a concern   April 1, 2026 — Rated 10 out of 10 by M.N. Trek Bicycle Santa Barbara
What do you like about our products and services?

Aiden was very hopeful, looked around right away for a new rim and was able secure one right away, very thankful for his help.

Report a concern   April 1, 2026 — Rated 10 out of 10 by H.H. LEON BIKES AG
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr kompetente Beratung, faire Preise, schneller Service!

Report a concern   April 1, 2026 — Rated 10 out of 10 by R.R. Woolley G's Bike and Fitness
What do you like about our products and services?

I had a service completed on my bike last year and a part was repaired. Recently, the same part required servicing and after David evaluated the issue, the part was replaced under warranty with an upgraded part at no charge. Time in the shop was less than a week and I'm back on the road.

All the staff are very friendly and knowledgeable and I even test rode a new bike and was able to talk about upgrades and bike fit questions I had

I have and willl continue to recommend Wooley G's to other cyclist.

Report a concern   April 1, 2026 — Rated 10 out of 10 by S.N. Trek Bicycle Broomfield
What do you like about our products and services?

Staff at Trek Bicycle Broomfield are really helpful, attentive, and excited about bikes and riding!

Report a concern   April 1, 2026 — Rated 10 out of 10 by B.P. Wild Rock Outfitters
What do you like about our products and services?

It seems to be a locally owned business, with a great variety of high-quality clothing and gear! I like to support local businesses with my purchases

Report a concern   April 1, 2026 — Rated 10 out of 10 by C.N. Trek Bicycle St. Louis Ballwin
What do you like about our products and services?

Fast, friendly, and very professional!

Report a concern   April 1, 2026 — Rated 10 out of 10 by T.C. Bicycle Connection - Cockeysville
What do you like about our products and services?

professional service

Report a concern   April 1, 2026 — Rated 9 out of 10 by R.M. Bike Center Meyer
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Beratung und zeitnahe Bearbeitung.

Report a concern   April 1, 2026 — Rated 9 out of 10 by Sue Jeter Brandon Bikeworks
What do you like about our products and services?

It’s nice to have a bike shop closer than 30 miles to my house, unfortunately getting there is a nightmare.
Of course getting anywhere in the Tampa bay area is a nightmare

Report a concern   April 1, 2026 — Rated 10 out of 10 by P.G. Trek Bicycle Columbus Dublin
What do you like about our products and services?

Friendliness of the employees

Report a concern   April 1, 2026 — Rated 10 out of 10 by T.S. Trek Bicycle Bracknell
What do you like about our products and services?

Products are great; feel like Trek staff are on your side and rooting for you

Report a concern   April 1, 2026 — Rated 10 out of 10 by S.W. Maplewood Bicycle
What do you like about our products and services?

Did a great job of fixing my bike that another shop held for a month and wasn't able to fix during that time.

Report a concern   April 1, 2026 — Rated 10 out of 10 by Robert Nowry Bicycles Plus
What do you like about our products and services?

Staff is knowledgeable and very friendly. They offer bikes and full servicing including bike fits to make your ride the best it can be.

Report a concern   April 1, 2026 — Rated 10 out of 10 by James Horan Syracuse Bicycle
What do you like about our products and services?

Best service ever!!

Report a concern   April 1, 2026 — Rated 10 out of 10 by A.W. Brielle Cyclery
What do you like about our products and services?

Excellent customer service

Report a concern   April 1, 2026 — Rated 10 out of 10 by K.A. Bicycles Plus
What do you like about our products and services?

Good afternoon sales service

Report a concern   April 1, 2026 — Rated 10 out of 10 by Jay Wonder Wolverton's Cycling & Fitness
What do you like about our products and services?

Great service and always have the items I need.


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