Customer Testimonials
Great product, excellent staff, experienced and friendly
Very helpful people and great service. No pressure. Very patient and kind.
Guys are great !
Great personal service - very customer-focused. Service on bikes is done quickly and correctly the first time.
I have been treated well. Kept my bike fixed. Don't think much of their accounting system. Check from insurance company never cashed and took a year to tell me that I hadn't paid.
Very fast and friendly service.
The guy at the repair desk (forgot his name) was kind and helpful. He helped educate me about the part that had broken on my bike and called other stores to find a specific part. He gave me several different options that were all really good. I felt like he was really honest with me and it was very chill vibes. Plus, I was greeted and aided pretty quickly upon entering the store. Store was clean, organized, and calm atmosphere.
Very knowledgeable and friendly!
Support for my first e-bike, Rama Jon & Zach went the extra yard and a half for me.
ATENCIO DEL PERSONAL DE LA BOTIGA MOLT BONA
Everyone's always friendly and ready to help. From picking out our first bikes, to answering questions as we start our cycling journey, and the service team dealing with our random concerns and questions, the staff is always ready to help.
You tuned our bike quickly. Much more quickly than we imagined!
I also depend on you each winter for waxing my XC skis.
Fast and efficient. Answered my questions about my new bike
Very helpful, knowledgeable and pricing is very reasonable THANKS
Excelentes productos!!! Muy buena calidad
I called an hour before closing and was told if I could make it there in time they could have a look at my bike. They had a look diagnosed the problem. Found a replacement part all within about 15 minutes. Got my bike back good as new the next week. Great service! Thank you!
The service at TREK is phenomenal. These guys are friendly, efficient, and helpful beyond belief. They know everything and can make great suggestions if what you think you need or want isn’t available or not a good fit.
Friendly staff that will work with you to get a great deal on new bikes or even repairs
Came in 2 days in a row, both associates were knowledgeable and so helpful. Friendly discussion, gave options, and answered questions.
Correctheid van afspraken, levering en factuur vlekkeloos; hopelijk dienst naverkoop idem
Very kind and helpful staff
Good price & friendly service
The staff are incredibly friendly and helpful no matter how busy they are. Kudos to Eric for running such an efficient shop.
Great quick and honest service.
Friendly knowledgeable service.
This was my first time shopping for a bike as an adult. Didn't know it was so many types for certain situations of ride. But the employees are very knowledgeable and helpful
When you walk through the doors you’re greeted with a friendly face with outstanding customer service! For your bike needs we highly recommend you to visit them, you won’t be disappointed, I guarantee it!
Customer service is the best. Jared worked with me as I purchased my new Trek ebike online, arranged to hold it for me until I could pick it up, had it assembled and answered all my questions. Great experience.
Thank you for airing bike tires and doing a safety check. The service was excellent!
Good service