- Phone: 3602430035
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based on 1263 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very nice
They are extremely professional, friendly, respectful and timely. This includes the initial contact person through the very capable employees sent to our home
you always come on the day you scheduled and you do the same thorough job each time.
They did a very nice job and were on time and committed.
Very professional and consistent.
You are always there when you say you will be!
The bathrooms are always very clean and smell good
Over the last few services the attention to detail and completeness has degraded. On our last service only one staff member came and didn't stay much longer then when two come. Some obvious things were missed with the floors etc.
Tom Last name removed
While Merry Maids did a good job by providing me with a platform I could work with, I noticed that some things weren't done. My freezer for example. They cleaned the fridge but not the freezer. Nor did they wipe down the top. All the furniture that could be wiped down wasn't - eg. my tupperware type dressers and I specifically asked for my daughters doll house to be wiped down and that wasn't done either. I'm sure there's more but I can't think of it. Anyway, they did a good job but I didn't feel like it was a $375 job.
Love how it's the same day every week at the same time .
Very efficient and pleasant little notes
More thorough
staff at all levels is both personal and professional. products do a good job cleaning without overpowering odors left behind
Efficiency of your products is amazing! Cleaned my appears to be accomplished with little effort but things are definitely clean!
many things left uncleaned, objects removed to wrong rooms kitchen needs to be recleaned, nice ladies but not good workhabits
They were so focused and professional -- did a wonderful job!!
ITS ALL GOOD. THE GALS ARE VERY NICE, I TRUST THEM IN MY HOME, AND THEY DO A GREAT JOB. IF I ASK THEM TO MAKE SURE TO DO UNDER THE STOVE AND THE DESK IN ENTRYWAY, THEY DO IT. THAT GAL THAT'S THE TEAM LEAD AND BEEN SO FOR THE LAST FEW MONTHS, I'M SORRY I FORGOT HER NAME, IS AWESOME AND SEEMS EAGER TO EMBRACE THE RESPONSIBILITY.
Expensive and the cleaners missed some areas.
I like the mostly unscented or very light scent of the products.
ecosensitive, no "lysol" smell.
love the great cleaning products and attention to detail
The customer service is excellent. Danielle has been responsive to feedback and always easy to reach. She is both professional and friendly.
I like the fact that you used more "plain" products and not chemical ones.
They smell like nature
They do a good job and they are on time.
I appreciate the professionalism and the clean house. The teams are efficient and responsive to any reasonable request. My regular team leader, La Donna knows just how I like things and always asks if there is anything special that needs her attention. Also appreciate reminder calls and on the rare times they are not on time they call--even if it's only 15 minutes.
They do a great job and are friendly, but it's very expensive.
Clean floors, refrigerator, and bathroom
You guys have been doing an amazing job in cleaning and helping bring a sparkle to my home. I was SUPER happy this last time when I went to climb into bed and you guys took the extra step to change my sheets and put fresh sheets on my bed. LOVED that......best sleep I have had in a long time. Thank you.
Dusting is rarely done thoroughly and shower doors always have watermarks