based on 11718 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great food, great people, and a great environment.
Great food. Great atmosphere. Great waitress.
Staff is very friendly
i enjoyed the wings. Always consistantly good.
The staff is very friendly and the food is great
Service was good, just a small place and doesn’t have the same items available as do larger stores. Food was good just average
Waiter was phenomenal!
The food was amazing
All that money and I chose the ranch to go with the celery and carrots but it was missing from our order.
My online order was sent to the wrong store.
I am also trying to contact customer service about this and have not heard back.
Can someone please return my call.
Name removed
Phone number removed
1. We were told upon being seated that the restaurant was out of bone in wings. The only reason we came to ECW. The truck had not arrived.
2. We stayed and ordered anyway.
3. Afterward when leaving we passed by other patrons sitting 2 tables away that ordered and received their food later than we did. It was a large party and multiple people weee eating bone in wings.
4. There may be reasons unknown to me but I felt like I had been lied to.
Maybe once you tell patrons something you don’t give it to others as well.
I’ve been eating at ECW for at least 15 years as my go to wing place. No so sure anymore.
Best Chicken I have ever had! Service in Manasssas VA is Fantastic.
The wings were cooked to perfection
The food is always fresh, nice and hot, and, of course, delicious. We have never been disappointed on any meal that we’ve had with EAST COAST. I am sorry that they no longer have the shrimp EAST COAST salad but I still enjoy the wings. I recommend it to anyone.
Great service, great food. Like the new specials.
you're rewards program. Customer should be able to add their receipt vs. having to give the waitress information before paying.
Our server was great! We love the food!
I ordered to go yesterday 25 wings and chips the wings were kinda rubbery like they needed cooked a little more I ask for ranch and got one little half of a cup
There was not enough lemon pepper dry rub on my wings. I put my own seasonings once I got home.
Great customer service
Good food, always very polite waitresses
The food and we had our favorite server
I don't think my order was right, I asked for two different heat levels, but they were no difference.
Lily was so amazing.. friendly, cheerful, prompt and just made our experience absolutely enjoyable
I love the Tajín wings!! They taste great and are a great value!! Staff is always super nice!
Food and service
Good food and wait staff were friendly.
The service was top notch. As a first time cut the server spent an ample amount of time expelling the menu, the reward point program, and some of his favorites. Not once did he make me feel like he was in a rush to move on.
The food was amazing. The amount of specials throughout the week makes it a affordable place to dine out
Have other Diet sodas available other than Diet Pepsi that s&$t is nasty
Great food and service!