based on 2854 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
order always right
Good quality food. Friendly service
We love the .85 cent wing nights, tonight was out 2nd time going and it was just as good as the first time. I love that they have bottomless chips. The staff is friendly, the restaurant and bathroom was clean both times, the manager Jordan always comes around asking the patrons about their experience and making his presence known. We really like that. We are hoping yall will have a "challenge" or a "wall of flame" I suggested to have labels on larger orders of wings because some of the flavors are similar tasting and looking for us newbies trying to find the sweet spot. I also love that yall have a rewards system. I do hope in the future you will have wing sauces to purchase we love the carribean jerk and would love to try it on beef jerky!
We will definitely be back
My wings were extremely dry and over cooked and to tough to eat I would like a full refund
Consistency in food. Sometimes the wings come out cold, sauce is cold or wings are over cooked to the point they are hard. Hard to bite hard to chew.
Cooked perfect
The waitress was rude and snappy with our party.
The food and the staff are the BEST! I highly recommend this location.
Service was excellent. I decided to try the buffalo chicken sandwich, but found it a little bland and extremely messy. Gonna stick with the wings in the future.
The wings were great.
They are the best. They are quick accurate and friendly!!! Brandy is great and the lady the usually greets at the door a d the chefs make sure the food is on point every single time 10 out of 10
That the workers that sees me often recognizes me and talks to me whether it’s the bartenders or the servers. The food and drinks are always great!
The food is always great. The service is wonderful. Relaxed atmospere. Love their wings!
I have ordered online multiple times and also dined in. Every time I order online and pickup there has been something wrong with my order. When I have came in to eat the service has been below average. I keep hoping things will get better but over the past few years seems like it's about the same.
It's consistently a great place to go for lunch!
Always cooked exactly how I request. Crispy.
We love going to East Coast. The food is delicious, everyone is very friendly, but Brittany is our favorite, and George is the best cook.
The hostess was very nice and my food came out very quick from when I order it and when I got there and everything that I had requested in my order was done correctly
The wings and chips are fantastic. Kathy Carter is great.
Randy-best bartender in Kingsport!
Wings, beer, and server.
The wings are too big
Sarah is the best. We come back for her!
The service. Cheyenne did a great job!
The wings and chips were great!
Bag was handed to me with the dressing all over the bag busted
A better menu selection
It was good this time I just wish you'd bring back some of your soups for the winter
Always have an awesome time...the food is great, atmosphere is awesome and so are the servers!!!
This restaurant is always great, friendly and does their to go the best around!