based on 8814 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My family and I loved everything, they have very good service, the staff very attentive, in addition to the food everything was delicious!
Employees not really paying attention when I was there. Couldn’t phone in an order. Said more than once phones weren’t working but they rang off the hook and no one bothered to even answer them.
Service, politeness of management , food was delish
I ordered the southwest chicken wrap and it was DELICIOUS!! I’ve always had great experiences with East Coast in the past so the good being great is to be expected. It only took about 15 minutes once I called and placed my order. And pickup was hassle free!
We go once a week - no complains - love the servers and the quality of the food
The chicken tenders
We ate at the Clemmons Location on Saturday, there was a party of 24 in the back of the Restaurant! There was no wait to be seated! Had we known there was a party of 24 in the back, we would have went elsewhere! It took forever to get our drinks, appetizers, and food! The group in the back were extremely loud, could barely here anything said between my Husband and I , or even the waiter! The Manager on duty did nothing to lower the tone of the loudness in the back! We definitely will not be back to Clemmons for awhile!
Food and service
Good food and friendly staff!
Tasty food, big servings!
The friendly wait staff environment and the food of course
The food is always great!!! IO have always had great customer service when I pick up my orders.
We didn't get much service from our waitress. She was very nice but we saw her standing in a corner talking mostly during our time there. Then our food wasn't very warm when we got it, as it took a long time to receive it.
I always get the grilled, medium buffalo chicken wrap with fries and it just wasn't what it usually is. We had to ask for more sauce for the buffalo shrimp salad because most of the shrimp weren't coated at all.
It was just a disappointing experience.
I chose to eat there as Saturday was my birthday but it wasn't good.
Great service and food
Very good food
The wings was not cooked to order..plus service was slow..
Bang Bang Shrimp Tacos was THE BOMB and husband’s cheeseburger Was great
Placed order online on Sat night 7/20 to be delivered. Received all the hot items but missing 2 Cobb salads. Contacted restaurant and was able to speak to the bartender who received the online order. She stated there were 3 bags for the order. Informed her that I did receive bags but there were no salads. Bartender stayed that everything was in the bags. Again I started that i had received everything except the salads. I had to repeat this numerous times. Was put on hold and left there for over 5 minutes. Hung up and tried calling back but there was no answer (busy signal and then voicemail). Left my daughter's birthday party in the middle of a downpour to go the the restaurant to get the salads we ordered. When we got there and told the bartender what happened, she reiterated that there were 3 bags to the order. I agreed that I got 3 bags but there were no salads. Bartender and another worker exchanged exasperated looks as I answered. She walked to the kitchen and returned stating they would be making me new salads. Received the new salads with a long sigh.
Order was not fully correct. I did not receive the mini Cobb riblets, sauces (ranch and blue cheese) for the wings, carrots and celery. The wing order was double the size of what I ordered. My name was on all the boxes. If the number of wings were increased to replace the appetizer order, this should have been communicated.
Fulfill the order correctly. I ordered 3X extra celery and only got 1.
The wings were not what they used to be. Disappointed with the flavor and sauce. Well make an alternate choice next time.
The food is great and the staff is fantastic.
I love East Coast Wings. I do miss the pickle spears but by far my favorite wing place.
We love the food. The only problem we have is the length of time it takes to get an order out. We like to come in for lunch and its virtually impossible to get your food and get done in an hour. Not sure why but it generally takes at least 40-50 minutes for the food to come out after you place order???? We usually order relatively simple stuff like chicken fingers, burger, etc.
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Good service and great food.
Offer grilled wings. As àn healthy alternative
We always have great service when we have Constance as our server. She is awesome. Enjoy ECWs weekly.
Always friendly, always good Food, always good service!
My order was ready when I arrived and nothing was missing from the order (which is a rarity these days). Not to mention that the food was delicious, as always!
Delicious food, accurate pick up orders, pleasant staff