based on 7432 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Food was great.
We did take out and while the people were very friendly, their communication was lacking between each other. The app let me place an order for something that they were out of and while that's not a big deal since they were willing to replace it, I didn't hear about it needing to be replaced until about 15 minutes after my order was supposed to be ready and I'd been standing there the whole time. They were apologetic and nice about it. I ordered something different with no tomato and it took another 20 minutes to get my food and when I got it home there were tomatoes under the dressing on it. The people are very friendly and helpful, they just need to communicate with each other a little more.
Every time I order wings here there they are never fresh but I am always told that it will be ready in 20-25 minutes. Chicken wings need to be fresh all the time. I order a 10 pc every time and I can tell when chicken is fresh and when it has been sitting.
Politeness of the cashier and the timing
The food had a great taste
Good food and service.
Fresh food
Delicious
Salad fresh and crisp
Staff is courteous and professional. The food is goid.
Great server food was good.
Service could be better. The service on south main is a lot better and when I have the time, I go there instead.
Friendly server - great service and food
Great service, food quality, and selection at affordable price!
The food and service was both very enjoyable.
I enjoyed the warm friendly greeting! I always enjoy the food! The food is delicious! I wish the I could visit more often but I leave out of town. But I try to get by there at least once a month even if I have to get take out. Great place to dine!!
Our waitress and food
The wings were good
The food is delicious and the associates are ver Friendly
I got wings last night that were dry and burnt. Disappointed.
The food is always hot, fresh, and amazing. The staff is super nice.
I love east coast wings. Big, juicy tasty wings. They are the best.
Great food and service
The corn appetizer needs to be either little corn on the cob or 2 normal size cobs
The food was great as usual and McKenna service was excellent
Clean and friendly
Excellent food, and friendly service.
Amanda took great care of us at the bar.
Friendly service and delicious wings
I always enjoy ECW and I order take out so regularly, they know exactly who I am which either shows the consistency of the staff or how I order on Mondays for the great deals!
The prices keep increasing within weeks. My lunch used to be 8.99, then y'all change it to 9.99 and less than a year it's now 10.99. I understand that there's inflation, but are you really increasing your worker's rate that fast? Also, why is the value less when the price is more?
Very good food and service